It is a traditional ryokan with a lot of history. Therefore, due to its age, it cannot provide a too comfortable feeling. There are no lifts / escalators for customers to go to 2/F. I needed to carry two suitcases up 2 steep staircases to my room. The room is clean but just old. It is also not easy to find a TV of that small size in hotels now. The hot springs (Onzen) were fine. Both dinner and breakfast are good, I was seated in a smaller restaurant where I found very comfortable.
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