รีวิว ฮิลตัน มอลล์ ออฟ อิสตันบูล

Hilton just in name: but nothing more than a horribly managed motel with a fancy lobby. Rooms are old, outdated, with stained carpets, lights do not work (sensors are old), and the air was not working either, there is a moldy smell that reeks including in the halls - I could not believe this is a Hilton!  But the worst is the management: the most unprofessional and horrendous services I have EVER had at ANY hotel I after having traveled 25 countries in 4 continents … Yunus the duty manager we had the bad luck of dealing with was vulgar, aggressive, and yelled at his employees in front of us. I felt so bad for the poor young bell boys and junior staff - you could feel the tension and anxious energy from the moment you stepped into the hotel. The junior staff of under incredible pressure by a very aggressive top management hierarchy that does not care at all for their customers. Warning to all families: DO NOT go to to this hotel, I will not go into detail here but it’s not a place you want to be with small children as the managers are very aggressive.

A little bit old, but if you search for something in this area it will be acceptable to rest there for a couple of days

Very good stay once again at Hilton Mall of Istanbul. This was our second time staying here, which reflects how practical and reliable we find the hotel. It is an excellent choice for a layover or short transit stay, especially for travellers needing convenient access to the airport and main highways. Transfers in and out are straightforward, which helps reduce stress when working around flight schedules. One of the biggest advantages is its direct connection to a large mall next door. Having immediate access to shops, cafés, supermarkets, and a wide range of restaurants is extremely convenient, particularly after a long journey or before an onward flight. It makes the stay much easier, as everything you may need is close at hand without requiring extra travel. The room was comfortable, clean, and well suited to a short stopover, providing a restful night between flights. Service was efficient and professional, making check-in and departure smooth. We did not have breakfast on this occasion because our flights departed too early, but overall the hotel once again proved to be a dependable and practical option. A smart choice for travellers who prioritise comfort, convenience, and easy logistics in Istanbul.

Concierge on duty was extremely helpful

Amazing hotel, we were very excited

Great location for travel

It was good experience

Fantastic

Very good

酒店環境很好，服務業一流，到了幫忙送行李到房間，還升級房型，態度也極好。安全也有保障。

這家酒店很不推薦。原因一，辦理入住的前台工作人員很不友好也不禮貌，我們入住時由於航班延誤，小孩餓了，我們説希望加快入住流程，他很不滿我們，還指責我們。原因二，房間的用品陳舊，不乾淨。第一，床單有幾道明顯污跡。第二，浴室裏浴巾很舊而且掉毛；浴室的地板發黴發黃；潤膚乳是空瓶的；馬桶蓋也是歪的；酒店提供的拖鞋發黴發黃。原因三，早餐選擇很少，味道也不好。整體優勢衹有樓下的大型商場，但是，正是因為樓下的大商場，進酒店的交通十分堵塞。機場離酒店也不近，需要35分鐘以上。所以，整體來説，很不滿意的入住，也對希爾頓這個酒店品牌大打折扣。

Останавливаемся уже не первый раз. Отличный отель. Очень удобное расположение. Можно попасть в торговый центр прямо из отеля. Вежливый и отзывчивый персонал. Предоставление дополнительной кровати. С удовольствием снова вернемся.

Parfait,le calme,l'emplacement et la chambre très spacieuse. Je recommande si vous avez aussi du shopping à faire, il est situé dans le mall of istanbul.

酒店地理位置挺不錯，機場打車半小時左右，酒店門口就是地鐵M9的入口。 毗鄰Mall of Istanbul,門口一排的餐廳咖啡廳，Mall裏面還有超市，吃飯和採購都方便。 酒店服務中規中矩吧，入住最好現金按金，退起來比較方便。房間大小一般，如果定帶陽台的房型，陽台的面積還是挺舒服的. 早餐樣式比較少，人多的時候準備不是很充分。 酒店的泳池和健身房還是滿好的，人不多設施維護好，適合鍛鍊。 總體來説這個酒店還不錯，適合商務出差，因為離市區和主要景點比較遠，純旅遊的話不建議住。