My stay here was 'terrible' first because the hotel is in a run down area and very far from public transport. Very far from the real Istanbul. Second, the reception staff did not help me satisfactorily... I don't recommend it, on the contrary I say not far from this option for anyone who wants to enjoy the beautiful City...
แปล
ผู้เข้าพัก
ห้องดีลักซ์ เตียงควีน
เข้าพักเมื่อ ก.ย. 2022
เพื่อน
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 24 ต.ค. 2022
Excellent hotel. Great value for money. fantastic gym and pool (it would be more convenient if they were open earlier daily)
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Hasan
ห้องพรีเมียม เตียงแฝด
เข้าพักเมื่อ ก.ย. 2022
หวานกับคู่รัก
21 รีวิว
1.0/5
โพสต์เมื่อ 9 ก.ย. 2022
This is by far the WORST HOTEL you can stay at.
The hotel is not clean, the rooms are not cleaned properly, the staff are not hospitable, the hotel provides you with used shampoo and conditioner!!!
The location is in an industrial area, nothing around you not even a supermarket.
The hotel management refuses to acknowledge anything you tell them.
The five stars is actually two stars.
اسوء فندق... الغرف وسخه، اللحلاف الي تنام عليه وسخ، الشامبو والصابورن الي يعطو الك مستعمل من قبل شخص قبلك. كادر الفندق لا يفهم بالضيافه، ولا النظافة..
ابتعد و ريح راسك، و لا يغرك السعر.
แปล
Omar Aloul
ห้องพรีเมียม เตียงควีนไซส์
เข้าพักเมื่อ ธ.ค. 2023
เพื่อน
8 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 ม.ค. 2024
Very nice stay.
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Aribah Khan
เข้าพักเมื่อ ก.ค. 2022
ครอบครัว
1 รีวิว
1.0/5
โพสต์เมื่อ 7 ส.ค. 2022
Absolutely terrible hotel! I am so beyond disappointed and unfortunately it has put off me ever coming back to Istanbul. We were travelling to Dubai via Istanbul so we stayed a night at this beautiful city. However, upon arrival in the early hours of the morning we were told to pay more than double then what we paid. We were arguing with the staff until 4 in the morning. We even showed them proof that the booking has been paid for as stated in our Trip booking and showed them our bank statements yet that was not enough proof for them. In the end given how tired we were we just agreed to pay them a “deposit” which we will get back at the time of check out. When check out time came my niece dropped their very old computer. The rim of the computer came off. They blamed that their computer is running slow as my 7 year old niece dropped it. We agreed without any hesitation to pay for it through my sister’s insurance which covered accidental damage. We showed them the insurance documents however they were insisting on cash and wasn’t prepared to take a claim from the insurance. Luckily the gentleman that was sat next to the computer that my niece had broke worked in the IT depar**ent and he checked the computer and he said that their is morning wrong with the computer internally. Their own IT technician didn’t even know where to put the plug into the computer to get it working, I had to tell them that. The screen wasn’t cracked and it was running like the other computers they had, very slow as they were very old. In the end the hotel rang the police on us and not once did the police come up to us and spoke to us and found the hotel being ridiculous for not making a claim on the insurance. In the end no claim was made as the hotel knew they were in the wrong. They were so incredibly rude and ******.
แปล
ผู้เข้าพัก
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ พ.ค. 2022
คนเดียว
2 รีวิว
3.0/5
โพสต์เมื่อ 25 มิ.ย. 2022
Won’t recommend breakfast, location wise is ok close to airport and got a train station nearby 10 mins uphill walk
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Mohammed
ห้องดีลักซ์ เตียงควีน
เข้าพักเมื่อ พ.ค. 2022
หวานกับคู่รัก
2 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 9 พ.ค. 2022
The hotel is very clean and service is excellent. The room we were given was spacious and truly non-smoking room. It was cleaned every day by pleasant staff. Overall all l, our stay was excellent at Tryp by Wyndham, Basin Ekspres.
Ein sehr Empfehlenswertes Hotel, essen kann man gut am 10min entfernten Raddison Blu. Dort ist es sicher und voll mit Bars und Rstaurants die bis in die Nacht geöffnet haben.
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Furkan
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ มิ.ย. 2022
ทำงาน
1 รีวิว
2.7/5
โพสต์เมื่อ 28 มิ.ย. 2022
Bu fiyata daha iyi oteller bulunabilir. Üst katta oda istediğim için yarım saat bekletildim ama yine de 2. Katta minibarı olmayan bir oda verildi
แปล
Kelley
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
2.0/5
โพสต์เมื่อ 26 ก.พ. 2024
We stayed here for a night before our early flight out of IST. The gentlemen at check in were both very polite & friendly. The gentleman who brought our luggage up was also very kind & friendly. The woman at the spa/pool area was very rude. Ignored us and continued her conversation while we were told we had to either purchase swim caps or we can’t swim. Which seems like a scam to me, but we purchased the caps &. Then went to the pool down halls that were pitch black. The pool is dimly lit & water is cold. The food at the pub was really some of the worst food I’ve ever eaten, which is such a shame being that Turkish cuisine is so delicious. If I’m ever back in Istanbul I will not be staying here.