Best Western Plus Coralville Hotel

Location is a bit off but it’s a new hotel and everything is brand new there. Friendly staff too. Good for an overnight stop.

The staff ALL very nice! Loved the shower and my kids loved the hotel. Good breakfast and nice beds! One of our new favorites for sure!!

Our stay was good. The street leading into the motel could have been cleared of snow better but it is winter in Iowa. We had to cut the stay short as an ice storm was headed our way but the motel was very understanding about everything. We had a little trouble with the tv but a young man from the front desk came up and helped get thing straightened out.

The morning staff was incredible. The night staff was absolutely horrid. Half of the time, there was not anyone at the front desk for requests, check-in, or just general inquiries. On Christmas night, there was not an attendant at the front desk. Instead, there was instructions to dial a specific number. Once I called this number, I asked for a baby crib as I have 6-month old baby that needed a place to sleep. They told me that they only had 1 crib and that it was in use? Earlier in the morning, I verified with the morning staff that there was no children needing a crib in the hotel as I would have my baby with me later that evening. The night attendant was offsite and did not want to do his job and service the customer. The night before, I was told that the staff could not give out extra pillows. The night attendant shared that there was only 4 rooms being utilized that night. So why could they not give us any extra pillows? Apparently, there is a “policy” that states that a bed cannot have more than 4 pillows per bed. The pillows were flat hence why we needed more on top of having kids with us. Much higher rated and well-renowned hotels give out extra pillows, but the best western plus cannot? It appeared that the attendant was more interested in not doing their work rather than helping the customer, again. I will never stay here again and will not recommend.

Room was nice. The refrigerator on occasion makes an annoying noise. Had an adequate breakfast the next morning.

BWCoralville is a new, clean and well-maintained property that is very easily accessible to many dining and shopping options.

This hotel is easy to get to from the interstate. Only minutes from shopping and eating. 5 minutes to college. Hotel clean and spacious. Newer. Staff very nice and helpful. Breakfast adequate. Was pleased

What a perfect place to stay. Coraville has all the amenities and Best Western Plus in this location is new and well designed for comfort. Will definitely make it my go to on the I-80 corridor

Everything was spotless, room was nice and the bed was comfortable. The shower door would not stay closed and breakfast did not start at the time advertised for a weekday.