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I recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable. Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable! The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable. My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!

I recently stayed at Holiday Inn Express in Umhlanga, Durban and had a wonderful experience. The hotel is perfectly located, close to the beach, restaurants, and shopping spots making it very convenient whether you’re visiting for leisure or business. The rooms were very clean, comfortable, and well maintained, which made the stay even more relaxing. One of the highlights each morning was the amazing breakfast—fresh, delicious, and with a great variety to choose from. What truly stood out, though, was the exceptional reception staff. They were incredibly warm, professional, and always ready to help with a smile. As a lovely surprise, they even upgraded me to a sea-view room because it was my birthday, which made my stay feel extra special and memorable. Overall, it was a fantastic experience with great service, a prime location, and excellent hospitality. I would definitely stay here again and highly recommend it to anyone visiting Umhlanga!

There always a stench of paint in my room and no table to work on or a chair. Apart from that the staff were friendly and assisted with all my needs although I could not change my room. The food was nice and also healthy .

A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...

I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay. The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space. The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings. Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.

Beautiful hotel and great food. The bed was very comfortable and the staff very friendly. I would recommend this for business or leisure. There is a desk to do work if needed and also reception is quite quick with requests. We had made a last minute booking but they were able to assist instantly. When calling call a few times because the hotel does take a long time before answering they phone, I had to call over 4 times to get through to the hotel.

I like this Hotel because the rooms are spacious and clean. The balcony is nice and quiet all night. They staff is very professional especially Charles the Bartender who also brings the food to your room.

第一次到南非，第一次到德班出差，南非朋友推薦的酒店，位置距離機場30公里，距離德班港口約10分鐘車程。位置還算方便，酒店旁邊有配套的娛樂城吃飯電影**，內部通道連接酒店一樓。步行走到陽光海岸沙灘3分鐘。訂的海景房間面積稍微有點緊湊，一個人住足夠，兩個人住的話可能稍微小了點。 傳統英式酒店服務，環境乾淨整潔，服務員黑人兄弟姐妹文明有禮貌，尤其對於中國人來講，這裏酒店服務印象深刻。

ฉันใช้เวลาวันเกิดที่ Balmoral Hotel ตั้งแต่วันที่ 24 เมษายนถึง 28 เมษายน 2926 เยี่ยมไปเลย ฉันได้พบกับพนักงานที่เป็นประโยชน์รวมถึงผู้จัดการสามคนทุกคนเป็นมิตรและใจดี โรงแรมล้าสมัย แต่ให้ความรู้สึกอบอุ่นและสะดวกสบาย หากคุณต้องการอะไรที่จะแก้ไขเพียงแค่ถามและพนักงานมีประสิทธิภาพมาก อาหารเช้าดีมากพวกเขามีรายการให้เลือกมากมาย ถ้วยชาควรใหญ่กว่านี้เล็กน้อย😋 ขอบคุณอีกครั้งสําหรับการเข้าพักที่น่ารัก

The service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.