We didn’t really use the amenities but it was a.clean comfortable place. Super friendly and accommodating staff. Comfortable beds clean bathroom and good blackout curtains! If we are in the area and need a hotel we would definitely return
This place is going through a major renovation which is so exciting because everything is new! Lobby, breakfast area, hallways, pool area, gym, and rooms. My room had nice new floors and felt so clean. Also the staff is super friendly and helpful. Will be back again for the finished product!
The beds and pillows were comfortable but that's where the good review ends. We were in Room 102 which is in the pet friendly wing. We have a small dog. Before booking I called and talked with a man at the front desk who assured me the room would would not have a smell but it did smell, strongly, of a cleaning product/pesticide. The whole hall smelled of it, a sickening aroma. When I got home my clothes smelled like that cleaning product. I opened the window. We are on the ground floor and the window opens though no screen. But then I discovered that when I closed the window there was no way to lock it. The lock had been broken. We put the luggage holder into the other half of the window so no one could open it from the outside. Only one lightbulb worked in the three lamps. The water tasted foul so I could not make drinkable tea with it. The mini refrigerator was set so low that it froze our food. The bathroom is tiny, right next to one of the beds, and the shower dripped all night, loudly. The only ice available was on the fourth floor as the ice maker on our floor was broken. We paid $150 for the room, as the dog cost an additional $40. Now she smells bad, like the room. Recently we traveled across part of the US and I booked us places for every night, pet friendly, and by reading reviews in advance I got great hotels that cost less than this place. It doesn't have to be so shabby.
I have been her bed 3 years with my spouse Lawrence Long. Extended stay America really went above and beyond ro help us during our hardship with the fire I never though we would find someone to run this place As Robin did But I am swallowing my words Drexal and Kelly have gone above and beyond to get Rhiannon place in order I also want to thank the entire staff for the gratitude they have shown us people come here when they are at their lowest point and Terry and Drexiter have shown us nothing but compassion you will definitely be invited to our-pool party computer Thank you for your services for The last three years Lawrence Traci April Nicholas P arty Cookouti