"We stay at Tru hotels often and love them for what we need. This stay was nice, clean, and modern. Breakfast was good and fresh for a free hotel breakfast.
I didn’t give this stay all 5s because charging guests to park their car feels like an unnecessary money grab. We already paid more to stay at this hotel, even though there were less expensive options in the area."
"The room was clean. Service was great. Customer representatives were accommodating. We also left the room cleaned and organized. Unfortunately, I didn't have the chance to take photos. 😔"
"We were surprised for the evening reception with light dinner as well as three drinks. That was very nice! Breakfast was very good as well. Location is superb since it sits on NAU."
"Excellent location in Flagstaff AZ, right on the main drag into town but located above the roadway in a secluded tree'd location. Quiet for its location but a little tricky to locate and really only available, safely, from one direction due to being on a very busy two way main artery into and out of town. Very close to freeways I-17 and I-40. Facility has adequate parking with several handicap parking spots adjacent to the main entrance. Two story building, nice lobby and they serve a continental style breakfast in the mornings. I had a queen non smoking, handicap accessible room on the second floor overlooking the outdoor pool. Key card access to elevator and room access, felt very safe and secure. Room nicely furnished and very clean. Other than checkin desk, had no interaction with staff. High speed Internet accessed via a secure login, had pleny of speed to stream Netflix movies from my laptop. Definately will stay there again."
"El motel está bien, pero la habitación que nos dieron estaba metida en un pasillo que tuvo la luz encendida durante toda la noche y las cortinas no podían taparlo todo.
La cama no era muy cómoda y era pequeña para dos personas y solo había dos almohadas.
Pero bueno, para una noche, suficiente."
"Everything else is quite satisfatory except one deadly cruicial thing: you gotta keep a very close eye on the money on your crefit card, cos this hotel took some money out of my credit card twice without my permission, I'm furious about it, if it happens again, I will surely do something, even rabbits will bite if they are cornered."
ผผู้เข้าพักCharming Nostalgic Vibes and Excellent Staffing
I had a wonderful stay here and was particularly impressed by how well-managed the property is. The check-in counter was appropriately staffed, and the friendly team made the process seamless.
Since the hotel is quite large, the staff provided a map of the vicinity and very clear instructions on how to reach our room. Even though our room was located quite a distance from the reception, we had no trouble finding our way. Parking was consistently busy, but despite the high volume of cars, we were always able to find an available spot without much stress.
We absolutely loved the room! it has a beautiful nostalgic feel that manages to feel classic rather than ”old.” It was spotlessly clean, the beds were very comfortable, and the bathroom was huge.
We didn't utilize the balcony since it faced the parking lot, but I imagine it would be lovely to crack open for some fresh air during the summer.
One minor disappointment was the amenities. They provide Salt & Stone products, which we love, but unfortunately, the shower and bath gel hadn't been topped up prior to our check-in. It was a shame we didn't get to use them, but it didn't overshadow an otherwise great stay.
Overall: A great blend of character and efficiency. I’d definitely stay here again!
ผผู้เข้าพักThe smell from the purina plant can be strong during different times of the day and the hotel is 8 minutes from all the bars and restaurants downtown . It’s a new and clean facility and probably one of the nicer hotels compared to the others
ผผู้เข้าพักThe service was great. Very friendly and helpful staff. The hotel has a bar on the east side that appeals to some really loud and obnoxious people. They were drunk and yelling in the street all night long. We slept very little for the entire stay. On top of that, the hot water went out during the first night, and th temperature was in the teens. The staff did give us a credit for that, but it didn't help enough to make me want to return there ever again.
ผผู้เข้าพักWhile the staff was exceptionally friendly and helpful, the beds in the room were so uncomfortable. The mattresses were way too hard and felt like a spring was trying to poke through. There were small flying bugs constantly in the bathroom. I would not recommend this hotel if you're looking for a comfortable night's sleep.
ผผู้เข้าพักClean and no smell. The happiest thing for us as a group of three is that the manager assigned a room (with 2 beds) that includes a smaller room (with 1 bed) so that the three of us can have one's own bed. This is better than 3 people on 2 beds as all the other hotels/motels would treat us. The air conditioner, though, is noisy because of the age. Since the temperature is not hot in early August, we can do without air conditioning.