"Rooms are nice, water park is good, arcade was fun. Restaurant was horrible. Very under staffed, waited for 20 mins for our drinks, which was water with lemon and then another 40 mins for our food which came out cold. And loud, it's so loud. We have an autistic son and we asked several hotel workers for help. Can we sit away from the live music...no. Instead they seated us directly in the middle of the whole restaurant. They could've had more activities for families since it's the winter. We tried it and it's not our cup of tea."
The hotel is clean and looks recently renovated. The location is perfect, with a supermarket and a mall right next door. While the breakfast was good, I was disappointed there was no sausage, only bacon. There were a few minor issues: the shower water could have been hotter, and the HVAC blew cold air for a while before heating up. Also, the pillows were a bit too thick and had a strong chemical smell. The front desk service is a little slow but very courteous. Overall, it's a solid stay—I’d give it a B+.
We have been staying at the comfort inn for years and always enjoy our stay. The only disappointment is with the TV. We were hoping to watch the Boston Red Sox s game and it wasn't available and the selection of other things to watch was limited.