"The hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out."
"Staff are nice, location is good. After a week here and try most of the food on the menu, we get tired to eat there. Burger and carbonara are not good, the worst I ate in my life"
"The staff were very helpful with anything i needed I borrowed a knife and iron at some points,they offered free transfers to and from the airport. The breakfast was a decent portion with a selection of items you can get. The room was clean and organised, all things working and good size."
Very clean,the customer service was awesome from reception date to departure.The environment is full of trees🥰if you are in love with nature.not far from Airport,it's about 30/45 minutes drive away.not far from the city either with amenities so close.I only missed on swimming since there were functions on on both days and very busy especially the swimming pool area.All in all.a perfect place to stay.
⭐️⭐️⭐️⭐️⭐️ 5/5
Mestil Hotel & Residences – Kampala
I had an exceptional stay at Mestil! The place is super clean, beautifully maintained, and offers a real sense of luxury and comfort. The staff are incredibly friendly, professional, and always willing to help — they truly make you feel at home. I was also very impressed by the top-notch security throughout the property, which gave me complete peace of mind during my stay.
Highly recommend Mestil to anyone visiting Kampala — it’s one of the best hospitality experiences in the city!
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Friendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
The place was ok, I would not say it was good or very good because of the services. They never had the required basic things in the room to refill. The water is never available on time. The bathing soap was not refilled even after ewquesting them for 3 days.
The location is good, rooms are clean but the only lacking was service and basic amenities.
Booked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
Great place, especially if travelling as family or with friends. The 2 bedroom apartment are pretty sizable.
Their electricity battery backup works seamlessly without noticeable interruption. The only thing is that the battery storage is connected to lighting and select wall sockets. But it's pretty good.
The only other thing is that the access roads to the apartment are very bad, especially on a rainy day. I was advised that the works are under way and the access roads will be fixed soon.