"Broken shower tap, water not draining in the shower tray. Had to change the room on the 2nd day. New room bathroom door was not closing so had to adjust the brackets myself because the screws were loose. One of the shower tray’s door was missing in the new room 🤔."
"Upon arrival, we were disappointed by the lack of assistance with our luggage, especially as two staff members observed us struggling. The hallway carpets also made navigating with bags quite challenging. However, the rooms themselves were lovely and clean.
A standout experience was the breakfast staff, who were incredibly helpful; despite us arriving late, they still served us and even brought out juice after packing it up.
Their exceptional service truly turned our experience around, and we left feeling happy, though the reception staff could certainly improve."
"Hizmet, ilgi alaka kafi derecede iyiydi. Güler yüz vs. Olanaklar yeterli çok fazla bişey gerekmiyor zaten. Malzemeler hijyen ürünleri vs eksiksiz. Akıllı tv, klima, sıcak su tıkırında. Kahvaltı içeriği geniş doyurucu güzel."
"Excellent service, especially the one on the day we check out on 2/6/25 When we ask about the train station service and help us to call a taxi there, she did us even more to check out any vacancy on the train and help us to book the ticket. Sorry that I hadn’t ask for her name. Also the room equipped with washer which is a surprise. Big room size and well equipped. Highly recommended."