"This is my first time in Tabuk therefore I can't compare Mena Hotel with other hotels in Tabuk City. As a solo traveller, I truly enjoy staying in this Hotel. All I need are available though the bathroom is a bit small but still ok for me. Since Tabuk is not a big city, staying in this Hotel consider strategic and you can easily go anywhere around the city. The are two mosques near to the hotel and retail shop ,(bakala) located right in front of the hotel. In conclusion, I can say this hotel is one of the best hotel to stay in Tabuk City."
"The hotel location is very near the airport. Also, the car rental company AVIS has a staff inside the hotel. I rent a car from.AVIS in Jeddah, I return the car in Tabuk. The AVIS staff can come to this hotel to complete the car return and use the same car to take me to the airport. It is very convenient. Other things of the hotel are good also"
I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.