At Tsutaya, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the ryokan to ensure you stay connected during your visit.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Desire to unwind? Make the most of your visit at Tsutaya with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of ryokan. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the ryokan offers visitors access to a refrigerator, bottled water and instant tea.In the ryokan, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Tsutaya, affordable refreshments are available 24/7 through the convenient vending machines on-site.
"The property is located just opposite the train station. We arrived at 9:30 am, did the check-in procedure, and then left luggage there so that we were luggage-free when we went on hiking on one of the section of the Nakasendo. We did not have to explain, the host simply accepted our luggage gracefully.
The breakfast and dinner were delicious. The host and staff were very polite and helpful. Some of the staff spoke very good English and explained to us the different types of sauces for each dish.
I think the facilities could be made better with some simple adjustments.
The room was a bit small, we knew that when we made booking. However, I think the room could be more roomly if not so many furnitures were put in the room.
The public bath room was small. If someone is having a shower, the water could easily splash into the bath water and persons sitting in the bath. I suggest the host to change the male and female baths into 2 private baths, allowing prior booking each time for 40 min. Booking can easily be done by self-service.
With these minor adjustments, the stay could be more enjoyable."