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What a beautiful place to stay! The location is phenomenal, right in the heart of Lucca, everything you need is within short walking distance and its only 15mins from train station. I’ve travelled a lot and met some good hosts but Valentina tops them all, kind, warm and friendly and very helpful. She kept in touch each day to let me know what was on in Lucca and to make sure I was enjoying my time there. The views from the kitchen are beautiful (see pics) The apartment was very clean, (daily) nice decor and good amenities. I’ll be back to Lucca some day and will stay here again for sure.

Alojamiento muy peculiar y bonito teníamos 2 habitaciones una doble y otra para 4 personas. La de 4 tenía 2 habitaciones muy grandes con el baño en el centro con ducha , bañera grande , 2 lavabos y todo lo necesario hasta planchas de pelo. Llegamos por la tarde y nos dejaron un sobre con las llaves y todo muy bien explicado. Muy buena comunicación por wasapearme con Marina. Desayuno rico y ubicación a unos 15 minutos al centro andando y con parking. En general todo perfecto

We had a wonderful stay here. The location is perfect, right in the centre. The room was spacious, full of character, but had all you needed (air con, kettle, safe, fridge, hairdryer) The service was brilliant, so friendly and helpful. We had breakfast and mentioned we were vegan when we booked. She baked a vegan cake for breakfast, which was absolutely delicious! They also offered oat milk. Perfect stay!

We absolutely loved our stay at Casa Paolina! The building is located in the heart of Lucca’s historic centre, just a 10-minute walk from the train station and within easy walking distance of all the main sights, charming streets, and great restaurants. The property is beautifully maintained and has such a wonderful atmosphere. We stayed in Apartment 1, which has two bedrooms and a lovely balcony. The apartment was spotlessly clean and had everything we needed for cooking. The air conditioning worked perfectly, which was especially appreciated. We also had the opportunity to see Apartment 2, with its three bedrooms — it is even more spacious and beautifully bright, just like our apartment. One of the things we loved most was the feeling of the place. It smells wonderful, has a lovely energy, and you immediately feel at home. It is the kind of place where you simply want to stay. Roberto, who manages the property, is extremely professional, welcoming, and genuinely makes you feel like a guest rather than just a customer. The housekeeper is also incredibly kind and warm. Everyone makes you feel so welcome that you almost have the feeling of being part of a family, even though it may be your very first time in Lucca. We would come back without hesitation. Casa Paolina made our stay in Lucca truly special. Thank you so much for everything ! we hope to be back very soon!

I love this adorable b&b. Super close to Via Fillungo for shopping and right in the heart of this beautiful walled city. So many bars and restaurants very close. The owners are so lovely and I did not want for anything. Breakfast was delicious with eggs cooked your way. Some meats and cheeses and cereals. Plenty to eat and great coffee. You get a discount on the Puccini opera if you book through the hotel and I heartily recommend you go. I went three times.

We had such a fantastic 3-night stay at Hotel Diana! From the moment we walked in, the host and staff were absolutely incredible. We arrived quite early, but they immediately made us feel right at home, sitting us down with coffee and snacks while sorting out our room, which was such a lovely and thoughtful touch after travelling. The room itself was so comfortable, and we both had some of the best nights' sleep of our entire trip. You can tell real thought went into decorating the place; we especially loved all the art and pictures on the walls, giving it so much charm and character. Breakfast each morning was spot on,not over the top, just a really fresh, delicious spread to start the day. Plus, the location couldn't be better for wandering around and exploring Lucca on foot. My husband and I couldn’t recommend Hotel Diana enough if you're planning a trip here. We’d happily stay again in a heartbeat!

Comfortable one night stay in centre of Lucca Check in/check out a breeze Plenty of bars/restaurants nearby Communication prior was good Towels, shower, bed all good quality Free coffee available from machine 8am-10pm Approx 10-15 minutes walk from train station  Would recommend for price for stay in Lucca

avevo prenotato questa struttura per un viaggio privato. la struttura è bellissima e centrale. purtroppo non ho potuto sfruttare il soggiorno perchè causa malattia non sono potuta partire. mi dispiace che la struttura abbia regole così ferree da non poter accettare in nessun modo una richiesta di rimborso/parziale rimborso/modifica di prenotazione per un motivo fra l'altro certificato. so di avere prenotato la struttura da sito terzo, ma l'hotel poteva comunque accettare di spostare la mia prenotazione ed ero disposta anche a pagare l'eventuale differenza di prezzo. il personale con cui ho avuto a che fare telefonicamente è stato comunque gentile, comprendo che un receptionist non può modificare le direttive dell'hotel, ma credo si sarebbe potuto fare di meglio. Apprezzo l'assistenza che ho avuto da trip.com, che almeno mi ha restituito una piccola cifra in trip coins. Ho comunque in programma di ri-prenotare in questa struttura perchè non voglio privarmi di questa esperienza di viaggio.

This place was surprisingly nice in a really cool town that wasn't really on my radar. It's a short distance to the sights and some really good restaurants. It was a little challenging to check-in since the street doesn't have parking and it's hard to find, but ring the bell or connect earlier with the owner and it'll be smooth I'm sure. The parking on site was nice because it's protected from the street, but like all of Europe, pricey. There is also a breakfast option, but didn't spend the money to find out the quality. Rooms are of a really good size, great air conditioner, and bed is comfortable.