"This hotel at the prime location of Jammu is an extremely valuable find and our go to each time we return to Jammu. It is minutes from airport and staffs always know our preference. Room are cleaned every day on request. It is very easy to step into taxis outside of hotel or request for hourly use chauffeur car. It is also very safe for solo lady traveller."
"- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable.
- The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness.
- Good ambience overall with a separate dining area and secured lifts.
- The toilet (room# 201) was dirty - specifically the WC.
- Bathroom exhaust fan is too noisy.
- No wardrobes.
- Delayed service - asked for shower caps as caps are available on de***d only. It took almost an hour to deliver after repetitive calls.
- They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort.
- If someone wants to drink multiple glasses of warm water, the person needs to go and sit there.
- Morning tea, you need to go outside the room
I think considering the cost of an electric kettle, it could be more economical and ***ageable."
"Had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff was courteous and attentive, and the amenities were top-notch. The hotel’s convenient location added to the experience, making it an excellent choice for travelers."