"This isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here."
"The reception staff were very welcoming, the bed was quite comfortable, and the location was good—supermarket within a few minutes' walk. The less satisfying aspects were that the room windows couldn't be opened, and the hotel's cleaning service was practically non-existent. I mentioned to the front desk several mornings that I wanted the room cleaned and even hung the ”please clean” sign on the doorknob, yet the room wasn't cleaned each day. It's unbelievable that a chain hotel has such poor cleaning standards."
"Great hotel with a fantastic bar and dining area. One thing that the hotel needs to consider is investing in some air conditioning in the rooms. They really could have done with it when we were there. It was way too hot in the rooms. Great location just off the motorway."