"Tout était presque parfait à l’exception des personnels du service du petit dernier n’étaient pas sympathiques et pas serviables.
Le hammam ne fonctionnait pas ou ne chauffait pas.
Le service du dîner est impeccable et les personnels sont adorables en plus les plats sont excellents."
BBritneymitTripaufTourDas Personal war sehr freundlich.Das Hotel hat einen sauberen Eindruck gemacht. BEim Frühstück konnten wir 4 Bienenvölker durch die Scheibe beobachten, was wir toll fanden.Das Frühstück war vielseitig und es hat uns nichts gefehlt. Auf den 2.Blick ist das Mobilar schon etwas abgewohnt, was aber nur optisch war und uns nicht weiter störte. Von der Heidelberger Altstadt ist man ca. 15 Autominuten entfernt. Wir würden wieder buchen :-)
MMichaelOverall we had a pleasant stay. The hotel is close to the train and bus station so good for those arriving after a long journey. It’s also not too far from the downtown area and has easy access to public transportation. The room was a little small but very comfortable. We didn’t have too many interactions with staff but we were fortunate that the check in desk was open when we arrived as they are only open a few hours a day and the self check in machine could not recognise my booking.
RRebelheartLocation: across the street, ~5 mins from the hbf.
Reception: allowed early check in; they don’t always have someone at the counter so just give them a call and they will open the door for you (met some other guests, really nice people who helped me make the call!)
Lift: old and small but it works!
Room: double bed = 2 single bed merge together. had some flies initially because they left the window open to air it, service staff helped to get the flies out.
Toilet: small but manageable if you are petite, may not be suitable for big size people as the bathing area is small.
Transport: took RNV20 to and fro to the furnicular (which led to other tourist areas), super convenient!