"Uważam, że różnorodność jedzenia na śniadanie była naprawdę dobra, z przyzwoitym wyborem płatków, gotowanego śniadania i pysznych wypieków 😋. Kiedy poprosiłam obsługę hotelu o taksówkę, byli bardzo pomocni i od razu zamówili taksówkę, dzięki czemu udało mi się dotrzeć na ślub mojego kuzyna na czas."
"Das Personal an der Rezeption (im Haupthaus) war ausgesprochen freundlich und höflich. Das Zimmer im Guesthouse war sehr groß, sehr gut ausgestattet, King-Size Bett, grosses Fenster mit großem Balkon. Die Ruhe in der Nacht und am Sonntagmorgen war - trotz dichter Bebauung - unerwartet sehr gut!
Das Preis-Leistungsverhältnis ist TOP!"
"Das Personal war sehr freundlich.Das Hotel hat einen sauberen Eindruck gemacht. BEim Frühstück konnten wir 4 Bienenvölker durch die Scheibe beobachten, was wir toll fanden.Das Frühstück war vielseitig und es hat uns nichts gefehlt. Auf den 2.Blick ist das Mobilar schon etwas abgewohnt, was aber nur optisch war und uns nicht weiter störte. Von der Heidelberger Altstadt ist man ca. 15 Autominuten entfernt. Wir würden wieder buchen :-)"
"Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip."
ผผู้เข้าพักRundum zufrieden, ich habe zwar nicht das bestellt KingSize Bett bekommen, aber das war auch der einzige Formfehler ;-) das Frühstücksbuffet war das Highlight..... echt vielfältig und super lecker. Die Lage ist perfekt zentral, gut fußläufig zur Altstadt gelegen, Restaurants und Bars ringsherum. Wer einen großen SUV fährt muss sehr gut einparken können, das Parkhaus ist echt ne Herausforderung, ;-) Aber auch hier gibt es Parkhäuser in der näheren Umgebung.
ผผู้เข้าพักAll in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer.
It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.
MMichaelOverall we had a pleasant stay. The hotel is close to the train and bus station so good for those arriving after a long journey. It’s also not too far from the downtown area and has easy access to public transportation. The room was a little small but very comfortable. We didn’t have too many interactions with staff but we were fortunate that the check in desk was open when we arrived as they are only open a few hours a day and the self check in machine could not recognise my booking.