The Residences at CityWay

We stayed in the 2 bedroom 2 bath unit. It was clean and comfortable. It was conveniently located across the street from Agave and Rye and they served wonderful Mexican food. We also had breakfast at the Yolk. Located just around the corner. CVS is also across the street and they had a few groceries and other necessities. It’s also a good location for Uber. Checking in and retrieving the keys is fairly easy. You just have to read the directions. They’ve included some photos to make it easier.

The apartment was very nice and clean. The location was great Finding the key cafe was horrible. Need to provide much more specific direction to key cafe location.

The check in and check out procedure is VERY VERY complicated! WOW! NOT GOOD!

The apartment was not cleaned, there was a pair of dirty used underwear in a bedroom, the amount of hidden fees is ridiculous, I was over charged and never got refunded. This place is over rated. I would not spend your money here.

Property was great, just as describes, super cute 2 bedroom, clean, comfortable beds. Highly recommend and will look at this place agian when staying in Indy!! Only down thing was the checking in and all the messages I got. Had to go through about 8 text to find different information. Finding the unit wasn't easy either, they send you a link with an address and map but that isn't it you have to click through another portal off that link to get to the unit. After 2 phone calls we got there, had I known that piece up front it was easy.

We loved our stay here. The apartment was clean and spacious. Would stay here again & again. Although the instructions were clear, I still managed to get lost & confused in finding the building, but that was my fault.

Horrible experience. Customer service was very difficult to work with. Checking in instructions were confusing. Bed sheets were so staticky that I had to sleep on the couch the first night. Had to go buy dryer sheets to fix issue because there were none in the unit. Gym on site was not very nice and didn’t have a lot of equipment. Other units left trash bags in the hallway which caused a bad smell throughout building. Walls are quite thin and you can hear neighbors listening to tv and music.

Everything worked! Very clean. Good digital communication and instructions. I would have liked to have direct easy human communication in case we had a problem, but we didn't have any problems!

No directions on where the unit was located once we got the keys. Also, had issues with one of the apartments lock that screwed up our day.