Had a small problem with the HVAC in the room,very promptly taken care of the 2 Maintenace people were top notch no problem there.The elevator service was terrible I know it was a busy day but the wait time was herendous.The resturant/bar in the lobby was a joke terrible service had to remind them what we ordered and in fact that we ordered food then we didn't get all the items listed in the particular item we ordered that in fact were supposed to come with that item as I looked on the menu after we ate,they ran out of Tito's vodka when they are PROUDLY displaying they offer Titos how can that happen,my wife ordered 2 Lemon drop Martini's at once since the service was so bad and one was a Margerita and who know what the other one was but they weren't lemon drops.the limited vending machines were all sold out on every floor,like I said earlier I know it was New Years Eve but this wasn't the first NYE ever they should of had the proper stock to keep these refilled,so getting refreshments was like finding hens teeth since the service at the bar was terrible.All in all very bad experince and don't see us staying there again anytime soon if ever.
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