Super 8 by Wyndham Indianapolis/NE/Castleton Area

Nice & clean for the most part staff could most definitely work on their customer service skills though! They aren’t very accommodating nor understanding no matter the situation.

The first room we were given had mold in it. The second room smelled like cigarette smoke and had bugs in it. We ended up just leaving.

It is near to my college so I book this hotel rooms is very clean staff is also very good and friendly .see you again

Front desk was unreasonable. One didn't know English, the other was a bully. I had booked an Accessible room, advertised as an accessible room. We did not receive an accessible room. Room was dirty and unkept, I have photos to prove my claim.

Our bed was broke it was infested with roaches. Said they had coffee in morning but if you dont get there before 8 you don't get none cause their out.

Rooms were just nasty, stains all over everything, booked 2 nights and left after night 1

The largest disappointment was the room itself. There was a leak in the shower faucet, causing water to spray onto the ceiling and onto the drywall, which was rotting, and you'd have this drywall soaked water dripping on you while you showered. Not something we noticed until we took our showers in the morning. Further, we checked in late (we came after a concert) and discovered the light over the sink didn't work, as the light switch button had been peeled off the outlet. This made it difficult to clean up after being in the sun all day, taking out my contacts, etc. The beds are lined with plastic covers and the base sheet is not fitted, so, it rolls up with any movement during sleep, leaving you to wake up on the plastic sheet. Overall the lobby is locked, you can't access any space to get together as a group, there were no breakfast ammenities (coffee, etc), and the staff were cold and distant. I brought up the outlet issue and the shower to the office person. While he was cold and distant, he also seemed to have known that this was already present in the room. I'd have been embarassed to rent the room. I didn't go into detail about the plastic sheets, the lack of amenities, etc: It was clear he was indifferent. I hate commenting and I don't want this review public, but if the owner of the hotel gets this so they can improve their product I hope this helps that person.

Cigarette burns in the bedspread, broken tiles, splattered paint on the walls, filthy, greasy, greasy carpet, made my white socks dirty. Bed adequate but when I sat on one corner, the whole top half came up. No screens on the windows. Cigarette butts litter the ground all around the property. Trash bins overflowing. Ice machine broken. Check-in was difficult as I had made one reservation through ******* and then I called the hotel directly to add a second night on and the person checking in could not find it. people up at three in the morning talking and smoking cigarettes outside the room. Have a cloth shower curtain with the bottom and dragging in the tub – gross. As a Worldmark by Wyndham owner, I made these reservations in the expectation that the property would be at least clean. I am appalled that Wyndom has their name associated with this slovenly hotel.

This hotel is definitely not worth the money that room me and my husband stayed it was horrible and just not cared about. The bathroom door didn’t even close all the way. There was a wall thing to charge phone and stuff didn’t even work. The light right above the door didn’t even work but when you turn it on nothing then you turned it back off and then it would just flicker on and off for like an hour after shutting it completely off. The lampshades were disgusting. The door going outside was like very sketchy. The drawer right by the bed it was completely disgusting inside the drawer there was hair, a single toenail. and in the bathroom, the sink was like almost falling off the counter, and there was water toilet paper up on the ceiling, and there is no toilet paper holder. And in the bathroom over the lights, there was no cover on the long lightbulbs so yea Honestly the worst hotel I have ever stayed in. They need to be shut down and we have deep cleaning and remodeling. Fixing a lot of stuff.