Hawthorn Suites by Wyndham Indianapolis North

Beware! Don't trust them to keep you reservation! I always try to book months in advance, but 3 weeks before arrival this hotel canceled my reservation with no explanation! That's very unprofessional! I wonder if they canceled reservations with lower rates because they had a better offer for an incoming event? Now I'm left looking for a new place to stay and having to pay more!

This place use to be so nice,now it’s a mosey wosey. Tub was dirty,bed linen had mildew stains on them,couch was broken. No towels in room. Ask the front desk for new linen and to have room service clean bathroom and neither one was achieved

Staying in a ditch covered with mud would have been better. The rooms are absolutely disgusting. The couch was stained, there was no SOAP or towels in the room. It was dirty. DO NOT STAY HERE! It was terrible!

This hotel is dirty, kitchen was not equipped with a single item. There were no cups for use at the bathroom sink. Not enough towels were provided. Broken glasses and debris surrounded the entry way. The pool area had chairs that were broken and had ripped cushions. Not a single staff person wore a mask even though there was still a mask mandate in that area. Can’t believe this hotel operates under the Hawthorn Suite name.