Hotel de Mar Gran Meliá

좋은광경 훌륭한위치 친절합니다. 또 다시 오고 싶은곳이라 교통도 4번버스가와 편하게 주변이용가능. 호텔과 시설 모두 훌륭합니다

We were welcomed after a 15 minute taxi ride from the airport. I had mentioned I’m a gold member of Melia but we didn’t receive an upgrade to a nicer room unfortunately. The room has a nice bed but a kingsize would be nice if you are a couple. The breakfast was really nice and abundant. For meals I would go somewhere in the neighbourhood. The sea access was really nice and we had a good swim in October which was a nice bonus. It’s a nice hotel that we recommend even though Melia should update their reward program. How hard is it to put in there that upgrades might be given if rooms are available in a higher category.

My wife and I had an amazing experience at the Gran Melia for our honeymoon. The staff was incredibly friendly, and we found the amenities to be impeccable. Would highly recommend to anybody looking for a relaxing getaway and five-star experience

I had a strange experience at this hotel. I booked a king room and after checking in, realised I'd been given a twin (the type where the mattresses split apart as soon as you lie on the bed). I called to ask for it to be altered to a king and was told it'd be done right away. 4 hours later this wasn't done, so I went to reception and spoke to the manager. Again, I was told it would be done straight away. After coming back from dinner, now 6 hours after check in, it was still a twin room. I went back down to reception, and was told that there must have been a miscommunication by me and housekeeping was busy and they would do it when they had time. They became quite argumentative and said that it was a miscommunication which I felt was quite disrespectful after booking a king, calling, and visiting reception twice. In the end, I felt the reception was so abrasive about the problem that I checked out and asked for a refund - it just wasn't a relaxing experience for a 600eur a night room. I still don't understand why they didn't just say sorry and fix the problem. Otherwise, the hotel lift was dirty, the corridors felt tired and had marks on the walls / doors, and the toilet was sandwiched between two walls about 3 feet apart so felt quite uncomfortably claustrophobic. Overall it was way apart from a 5* hotel. I checked in instead at the St Regis up the road which felt like a world apart. On the upside, they did agree to a refund straight away and the view from the sea view rooms is amazing.

Wow, stunning hotel retreat in an amazing location, only 10 mins from Palma. If you want a few days to unwind and relax, then this is the hotel for you. The staff were superb and were genuinely keen to ensure you enjoyed your stay at the hotel. We will definitely return 😎

Had a fabulous stay. Very clean and comfortable. Lovely staff always happy to help and advise. Beautiful place to sunbathe! You would need car/taxi to get into Palma and not much in the way of restaurants near the hotel. Hotel food was good, although limited menu and very expensive eg around 26 euros for a burger, wine was 9 euros a glass.

One of the best views over the gardens and bay. A place to be if you want to relax. No kids (nothing against them). Handy for bus transport and many pleasant walks in the area. Pool area is a delight with great bar staff and concierges. Been there about 4/5 times now and will be back next year.

We had a lovely weeks stay here in a sea view room on the 4th floor. This hotel has tremendous views, stunning grounds, a lovely pool and beach (cove) area with comfortable sunbeds and a well positioned gym with an impressive outlook and a Clarins spa (excellent massage from Roxy!). I would definitely stay here again. It is in a great, central location, close to Palma, Portal Nous, Bendinat, Illetes Beach. We rented a car and would highly recommend doing this so you can explore the island (Valldemosa, Deia, Andratx, port Soller etc.!!) so the hotel location is in a great spot for being on the beach but also accessible to the high ways for exploring. Hotel food is good, the options are varied. Lunch food at Bardo and Amaro is of a high standard. The room service breakfast was average - the bread for the avocado toast was not toasted… it took about an hour to come. However, all our other meals were nice. The service at the front desk is of a very high standard. The receptionists are happy and willing to make reservations and recommend great places. This is very 5*. Carme is fantastic and an asset to the team! The rooms are spacious and clean with fantastic balcony views albeit a little dated. We had two single beds pushed together instead of the double bed requested…. However the worst issue about the stay was the air conditioning! The room was always SO hot, unbearable at times. The air conditioning was rubbish and needs complete updating. When outside temperatures were up to 35-40 with the humidity it is not acceptable to keep the rooms so hot!! Same goes for the gym, after 2 sessions inside, I chose not to go back because the lack of cooling air conditioning whilst running was also unbearable! Finally, a main point of concern is the lack of pool and beach staff!! We found ourselves constantly having to go up to the bar to order drinks- there should be more than 1 pool waiter for the amount of guests. Wait times for drinks by the pool is VERY SLOW. The pool staff are lovely but at least double the amount of staff is required. You also cannot eat on your sun lounger and have to sit at the restaurant. It would be nice to be able to have some nibbles and ice cream, at least, as you tan. To sit at Amaro you must be covered up which is a little inconvenient when coming from the pool. Bardo staff also seemed very few, at peak lunch periods, tables were left un-sanitised and messy as there was not enough staff to take orders, serve and reset tables. I loved the weekly schedule with an outdoor cinema (a highlight!!), lots of live music and yoga. It was a real treat and added something special to our stay. Considering the cost of the stay, it would be nice to have parking included in the rate of the room. €25 a night is uncalled for. Taking all of this into consideration. I still look forward to returning again in the near future!

An incredible hotel. Peaceful with wonderful grounds. The option to swim in the sea or Pool. The beach area in a little cove is charming. All staff were superb. Lots of sunbeds and plenty of shade. Nice and quiet because it’s Adults only. Totally recommend.