Urbanstay Dongtan

Hello! Welcome to Urbanstay Dongtan! Please check the following guidelines for your happy trip. [Important Information] 1. Urbanstay offers direct check-in/out. 2. Room information (Room & password) will be sent to the registered email address at noon on the day of check-in. (If you do not have a domestic number or email registered at the time of booking, it may be difficult to guide you, so please be sure to check it in advance) 3. Please be sure to read the contents of the check-in information as access to the room is done with a [door lock key]. 4. Please enter the room according to the check-in time with the room information delivered on the day of check-in. (The door lock will not work before the check-in time) 5. If you need to store your luggage, you can store it from the morning of the check-in day. 6. Please check the user guide on the website for accurate accommodation information. 7. For inquiries about reservations and accommodation, please contact the customer center below. * Basic cleaning is not provided during your stay. * If you require room cleaning services, please contact the mobile front desk one day in advance. (Paid service) * Please note that an earlier check-in/late check-out is subject to room availability and an additional charge may apply. [Mobile Front Desk] - Business hours: 09:00 - 23:00 (Lunch break 12:00 - 13:00).