The entire staff from the associate greeting us at the door, to the front desk, to other associates in the lobby, pool area, outlets and housekeeper are amazing. It may sound cliche but it's true - this team is thee best in the area. Their 4th of July Eve event set up was spectacular to say the least. Having a well planned an executed process to order and pick up typical 4th of July delicious, by the way, meals and refreshments, ran like clock work - NO ISSUES. NO WAITING. Even in the 100+ heat, the pool, patio and veranda areas offered plenty of room to relax. While the actual pool is small, we still enjoyed a dip in to cool down and sat in a nice cool area enjoying the festivities. They had seating available for firework display outside, and our room faced the display too which I only found out after I ran up to the room for a quick trip, since our dog did not appreciate the noise. To top that off, they kept the grill going AND had a staged area for photo ops with props inside. Our accomodation were spotless.I was a hotel procurement manager in 160 cities for an airline and know what to look for - this hotel has an A+ .Plus I have been a Sales Manager and Star Training for another Brand. Dinner that night at Copeland's was awesome and our server Michael made my 96 year old dad chuckle about carding him for a glass of wine as he tended to our every need for refreshing our sweet tea and water. Bravo Michael. Can't say the same for the breakfast buffet hostess who needs a lot of training in hospitality. Yet, the servers for the breakfast buffet made us feel warm and welcomed even though we strolled in at 1040 and my children at 7 minutes to 11 - and told ”WE'RE CLOSED THERE'S NO MORE BREAKFAST”. The servers jumped in got them something to eat and we were out by 1115. So this hotel will now become our tradition for July 3 and 4 and we will extend our stay to longer next year as well as other dates throughout the year. The GM, Front Desk Manager, Housekeeping Manager and F&B Manager ALL are fantastic. We can't wait to go back.
Located in Dallas, Hyatt Regency DFW International Airport is connected to the airport, within a 10-minute drive of Bear Creek Golf Club and Grapevine Mills Mall. This 4-star aparthotel is 5.5 mi (8.9 km) from Grapevine Historic Main Street District and 6.2 mi (10 km) from C.R. Smith Aviation Museum.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Jacobs Spring Grille, one of the aparthotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 5:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This aparthotel has facilities measuring 22000 square feet (2044 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 811 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
JJin2024.06.12
The hotel offered me complimentary breakfast because my flight was canceled. That’s great! I hope the hotel would offer early morning bookings if the customers have special situations such as flights cancellations/
ผผู้เข้าพักIt’s almost surprising to me that I have never used this property. I have used the other newer Hilton brand just down the street and was wholly unimpressed with the architecture and the offering. This property is fantastic for what Hampton intends to be, but they are missing one very important feature - in room safes. The brand has set the standard for this and I would not have become so interested in it were it not for innkeeper’s absolute refusal to deal with dishonest maid staff. A safe behind the counter is not good enough because it requires me to drag my electronics down there every time I leave the room. A hotel is not jail and freedom of movement is mandatory, and carrying around a bunch of electronics has shown up as required for living much of anywhere. To have a safe place to store that thing while staying on the road has become extremely important and I’m hoping all brands will recognize this and offer the guess a place of safety within their own room. It’s become so important that I intend to start calling ahead to find out if these are offered when deciding where I’m going to stay. Outside of that this place was all Hilton, from the lobby to the guest room to the staff on duty. I live here and I was only here because of the electric power uncertainty when it’s blistering cold. I didn’t use many of the facilities and don’t care about the swimming pool. I’ve learned a long time ago it’s worth the added cost to choose a dependable brand. The lack of standards in the lesser brands has driven me away from them. The franchise police have been eliminated from the lesser brands and they are lately getting away with providing nothing to the customer. I am lucky I played my cards right and have earned enough I am not forced to put up with that. Hampton has kicked HI off their throne for my needs thus when I’m going some place needing a place to stay I’ll look for a Hilton brand that meets the needs before any other.. I’d recommend this place to anyone as you’re getting what you pay for. There’s no reason for me to come back because I live here, but that’s not always true either.
JjenwhiteMy husband and I had a good stay. The room was very clean. The beds are very comfortable. Very quite and safe place to stay. The only bad thing was there pricing on the food and drinks they have down stairs. We got an ice cream really really small cup ice cream 7dollars( crazy). But still bought it and still ate it lol Thank you for a safe and quite place to stay.