เอ็กซ์เทนเด็ดสเตย์ อเมริกา สวีทส์ ศูนย์การแพทย์ฮิวสตัน กรีนเวย์พลาซ่า

It was decent. I didn’t like that they didn’t have a coffee machine like they advertised.

房間設施太舊，廚房用品比其它連鎖店少，房間告示牌承諾的炊具都不提供，位置離商務出差點近

Upon walking in it smelled great in the lobby but the elevator was "out of service" and while the room was clean, the bathroom was awful to say the least. This was one of the worst bathrooms I've seen in a long time. We refused to used the bathtub and wiped the entire counter and toilet down with clorox wipes. Whoever is in charge on maintenance and housekeeping needs to do better. Lastly, while trying to checkout, there was no one to be found! I called from my phone while standing at the front desk and rang the doorbell that's placed on the counter. We stood there for 30 minutes until I had to let a girl in who seemed like she was late for work in through thw back hallway door. She then climbed over the counter to get behimd the desk to try to check me out. Please do better!!

I booked an accessible room ahead of time, but when I arrived the only rooms available were on the 3rd floor and the elevator was out of order, so the accommodation was not accessible for my partner. I had to go elsewhere but they still charged me.

No rooms upon arrival at midnight. Lack of professionalism and extreme poor customer service

Great location and the room was huge… needs a makeover but cheap price and was not terrible… but that apparently was as child running back and forth in the room above me… I contacted the front desk and it stopped for the most part

The hotel isn’t anything as advertised. The hotel has an old smell and it seems like they just put air freshener to mask the smell. The carpet smells old. The a/c filters don’t seem to be changed because as soon as you turn on the a/c an old smell comes out of it. The kitchen counter has burn marks from cigarettes. Going up the elevator I got stuck in it for about 10 mins. When I pressed the emergency button the receptionist answered, got me out quickly but when I came out she was very calm an smiling trying to laugh it off as if this usually happens. The tenants in this hotel seem to be homeless or people just lodging with petty cash because they are either crazy or dirty. 0/10 experience I was just praying for morning to come. They advertised “breakfast included” when I went downstairs I was directed to a coffee station at the front door with nutragrain bars and muffins.

Strong odor throughout hallway and room (the two ewre different). Disappointed by the overall appearance of the room. However, staff were friendly and helpful - I saw them help numerous people and they were always friendly and helpful

Was not well maintained. Repair materials in the hallway were left on the floor for 24 hours. Just not the usual extended stay quality