DoubleTree by Hilton Hotel & Suites Houston by The Galleria

本來是衝著地理位置和double trees的名氣去的，房間整體還算可以，但是晚上洗澡的時候發現下水道堵了，打電話給前台回復只能換房間，大包小包重新整理然後從7樓換到了9樓，太麻煩了，也沒有服務員會幫忙。以後進房間一定要先檢查一下浴室和馬桶抽水，這次太bad luck了。 另外7樓過道一股怪味道，隊友很不喜歡，換到9樓就沒有了，還有就是酒店裡面住了好多黑人朋友，不是有意見就是有些人黑人朋友看人的眼神有點嚇人。

The only thing I didn’t like about this hotel, especially because COVID isn’t completely gone, was the bartender because he touched my straw with his bare hands for my drink. The milk in their store was also spoiled. All in all everything else was good.

This absolutely DISGUSTING hotel doesn’t deserve a 1 star rating. I had to rate it 1 star. It wouldn’t let me leave it at ZERO STARS. BUT IT IS ZERO. I don’t know where to begin. After driving for hours and being ready to relax and get a good nights rest, we pulled in to find people loitering not only in the outside parking area but all in the lobby. We couldn’t pull in to valet park for all the people standing around smoking and talking. The vape smoke was so thick you could barely see through the lobby. People were openly smoking blunts and the entire hotel was absolutely disgusting. Our room was on the 14th floor, the only ice machine is on the 2nd floor and the room looked like a room that hadn’t been cleaned, EVER! The room smelled like vape smoke and was filthy. We didn’t even unpack our bag or touch anything in the room. We left immediately. We had to wait forever for valet parking to bring our car because of all the people just standing around dressed in barely there clothing. The fact that they had 2 cops standing outside on guard should have been a warning sign that this hotel was not a great place to stay. I am shocked this is what Doubletree Hotels allows and this is standard this hotel has come to. I would NEVER stay at a DOUBLETREE Hotel again and I would never recommend this Doubletree. What kind of hotel allows vaping, dope smoking and anything else to go on while expecting people to pay $170 for a broken down disgusting hotel room? Do yourself a favor, DO NOT STAY HERE. I would have rather slept in my car than stayed at this dump. Shame on DOUBLETREE, SHAME ON THE OWNERS OF THIS HOTEL, AND SHAME ON MANAGEMENT. I guess anything for a buck these days. Wow, just wow.

Great Stay. Very Pleased!

Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!

Great location beautiful hotel with great views!! I loved it…. I will definitely be going again. Shopping and fine dinning was right outside the door.

This room looks like a crime scene.. the locks are VERY loose. The adjoining door was opened through out my night stay.. although this floor was VERY quiet.. I stayed in room 1307 right off the elevator on the 13th floor 💁🏽‍♀️

Stayed at this hotel for my birthday, two weekends ago, and I’d DEFINITELY recommend!

Good hotel Good service