I’ve stayed at this hotel at least 5-6 times and it’s always been a favorite go to for the price, comfort and service. But it’s steadily gone downhill and this time the single elevator was broken the entire stay. I heard from others it had been broken nearly 2 weeks or longer. Logging a suitcase and other luggage up and down 3 flights of stairs repeatedly is not what I expect from a Westin property. In other ways it’s also gone downhill- no ice machines, only one set of silverware and one mug in the room, no wine glass, etc. Not sure I will stay here again.
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