The only positive thing about this hotel were the room, big and spacious, and the location, super central. Although the moquette is unhygienic.
I always appreciate a luggage rack but one in a room for 2 people is ridiculous.
We also got unlucky with the bathroom as the shower curtain was mounted wrong so taking a shower meant creating a lake in the bathroom.
The hotel is not very well organised, we had to wait a lot to check-in and when it was finally our turn, even though the room was ready, we would have had to pay to check in earlier for mere 50 minutes. Embarrassing.
We left the luggages and came back later and had to queue again with all the guests that had just arrived, for more than half an hour. We only needed the key cards, we already did all the paperwork.
They preauthorised 50€ per night on our cards, in case we wanted to use the room service or the restaurant, which we explained we didn’t. And if you looked at the room service menu, you wouldn’t want to as well..
I would expect a famous chain like the Hilton to know that “Taglietelle Carbonara” doesn’t exist, it’s “Spaghetti carbonara” or “Rigatoni alla carbonara”.
Furthermore “Spaghetti bolognese” doesn’t exist as well, it’s “tagliatelle bolognese”.
There’s a pool but it’s unclear if it’s available to every guest. The staff is not keen on divulging information.
It would be nice if more of the staff would be able to speak English (and maybe a third language) as a lot of the guests are tourists from other countries.
InnSide by Melia Dresden Hotel is a popular choice amongst travelers in Dresden, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, spa, massage, steamroom. Discover all Dresden has to offer by making InnSide by Melia Dresden Hotel your base.
Service was excellent, design of the hotel room was interesting and cool, room temperature was optimal, water pressure was good and location of the hotel was great
ผผู้เข้าพักExcellent service! We felt very well looked after in this beautiful hotel! The breakfast was truly amazing and our suite and bathroom very well equipped and extremely comfortable. The interior design could be a bit more consistent, but a warm atmosphere is definitely achieved.