Most of the staff were helpful and friendly. One particular employee seemed to not want to be bothered. Rooms were very clean, our mountain view with partial view of Diamond Head gave us great views of the sunrises in the mornings. The queen bed mattress was VERY firm (some might like that but I woke up achy from it). The price of parking for staying at the hotel was a bit of a shock since there is no street parking. Shopping, dining, the Zoo and the beach are all within walking distance. Overall it was a nice stay.
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