Firstly I didn’t receive an email providing information about arrival. I therefore was unaware that I had to get to car park 3. Once I called the hotel to ask which car park to park in, the receptionist was unable to direct me to the car park. I had to ask another driver instead.
The bed was not very comfortable at all and there was no handwash by the sink in the bathroom so I had to use the soap in the shower to wash my hands.
The most disappointing part of the stay was the noise coming from outside in the early hours. I was unaware that this hotel was based within a university campus. I also felt uneasy walking from the car to the hotel due to the amount of young people hanging around with hoods up in large groups.
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