ผู้เข้าพัก
24 มิถุนายน 2023
The Hotel states 4 stars. Definitely not 4 stars. No aircon in the room only a little fan. Due to extreme heat I had to have the window open. My room was directly under the outdoor seating area from the restaurant meaning I had to endure extreme loud noises from some very loud party guest extremely late in the night , on Thursday I couldn’t take it anymore and I put a complaint in at reception in the middle of the night. I don’t see how it’s allowed to be that loud after a certain time in the night. The room is dirty. The pillows with feathers stink and need changing for good. The toilet brush is full with dirty water standing in the toilet brush container , absolutely disgusting and gross. The bin in the room has never been wiped from the inside and how you can see on the pictures it’s stained with hairs and some other disgusting stuff. Please don’t advertise 4 stars. 4 stars means something different then this place. The outside entrance is untidily and unkept with cigarette buds on the floor extremely uninviting .I must say that the staff in the restaurant is friendly and the restaurant serves good food. Would I stay there again ? Definitely not under no circumstance. It’s manky , outdated and just not worth the money considering you can go in to Reutlingen and find something far more better for the money close to the city centre.
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