รีวิว Darling Harbour

I had high hopes for my stay at Seasons Darling Harbour Hotel, especially considering its reputation. Unfortunately, my partner and I faced an unwelcome surprise during our stay from 15/9 to 19/9/23 in room 832. On the third day (17/9/23), we discovered cockroaches in our bathroom. Shocked by this, we promptly reported the issue to the front desk. While the staff were sympathetic, we were informed that there were no available rooms for a switch. As anyone would expect from a hotel of such caliber, cleanliness and hygiene are non-negotiable. Our experience was marred by the distress and discomfort this issue caused us. I took the recommended route and reached out via email to address the issue, even attaching photographic evidence, but to date, I have received no acknowledgment or response from the hotel's management. The lack of response is concerning and suggests a disregard for guest feedback and well-being.

房間設施舊，清潔程度一般，退房後兩星期仍未退回按金

Good service

Very good location. Next to Sydney China town. A lot of restaurants around. The suit room is good. Big room, have kitchen. Very quiet and convenient place to stay. Happy to introduce friends. Will come back too.

Incredibly bad hotel, rooms and service! So many problems, the stench from the balcony, sewage and air conditioners are unbearable! We lived here for a month and are so disappointed! Small Cockroaches has come through the sewage in the bathroom. Disgusting place, outdated.

Our twin room definitely needed refurbishing. We had No microwave, hot plates didn’t work, no dishwasher and TV didn’t work either!! The only good thing was it’s location.

ห้องที่ 1 ต้องย้ายออกเนื่องจากปัญหาทางไฟฟ้าพร้อมกับเครื่องทำความร้อน/ความเย็นเสียและแอ่งน้ำขนาดใหญ่ในห้องนอน ห้องที่ 2 ไม่ค่อยดีเท่าไหร่ สกปรก มีกลิ่นเหม็น ไม่คุ้มค่าเงินแน่นอน ฉันจะเขียนจดหมายร้องเรียนอย่างแน่นอน แม้แต่คนแปลกหน้าเดินเข้ามาเราก็เห็นว่ามีคนเดินออกไปแล้ว ไม่รู้สึกปลอดภัยมากนัก พนักงานดีมาก สถานที่ที่สมบูรณ์แบบ แต่จะไม่กลับมาพักอีกแน่นอน

This hotel is in serious need of a makeover or overhaul. It is in a perfect location for Darling Harbour and the convention centre and is right across the road from the Chinese Gardens. It was disappointing to find the entire hotel in such bad shape. The hotel smells damp in the halls. The rooms have marks on almost every wall. The sticking doors to the room as well as the bathroom mean you have to just about shoulder barge them open, the mini fridge's freezer is iced over, tiles in the bathroom are chipped and faded. It was almost impossible to push the flush button on the toilet. All the furniture was stained and chipped, windows had no flyscreens and there were cigarette butts on the roof just outside the windows so looks like people were smoking in the rooms. The bedroom door looked like it had been kicked in, the rooms have not been thoroughly cleaned in some time, drawers don't close, vents sticking out. Unless you ask you are not provided with the special key to get to the pool and gym in the adjoining building (what a trek that is) although the gym is not even open. The pool area has a lovely outlook/view but then also needs work to upgrade the pool tiles and the walk to get there! Smelly and dodgy. At one point you walk through this area piled high with old hotel furniture at which point you are wondering if it's even worth using the pool! It's a strange and quite unappealing place. We will not be back. Not sure of price or what they are like but across the road is the Novotel and across from that the Holiday Inn, check those out instead.

The location is excellent, within walking distance of Darling Harbour. The room is in need of attention. Hot plates in the kitchen were burnt and need replacing, walls were scuffed, the bathroom was really bad - broken/damaged tiles, discoloured bath, mouldy grout, stained bench. I spoke to reception and was moved to another room which was marginally better. I wouldn't recommend.

The room is not bad as it is quite spacious and equipped with almost everything albeit outdated plus the bathroom amenities are quite old & used. Great location as it is close to Haymarket.

性價比很不錯的酒店，而且地理位置優越，探親來住一個多月換了好幾個酒店，這家性價比最好

the most things you can choose Seasons Darling Harbour Hotel is the location. This hotel is nothing unless it is where located.

Unfortunately had a pretty uncomfortable sleep. We were quite hot as the aircon didnt seem to be working properly. Would have also liked a fridge in the room, esp being an apartment with kitchen facilities.

Nice and close to darling harbour but didn’t get the room we booked sadly