This is a newer hotel in Harbin and for taxi drivers a bit complicated to get to, but is located just in front of the Songhua River. The service is impeccable as one would expect from the Ritz Carlton. Their breakfast and lunch buffet is great, they only set out small portions at a time which was great as the food was all quite fresh with a wide assortment of Chinese and International options. The staff were able to communicate well in English and made things very easy. As we were going back to Guangzhou they arranged a COVID test to be done in the hotel for us the day before we left and we picked up our results at the concierge before we left for the airport which was wonderful and far better than searching for a hospital nearby. The only issue was that there is no way to control the temperature in the room, so because it was winter only the heat would work and even with it off the room was always 27 degrees or even warmer which made it a bit toasty to sleep. Other than that, the staff were wonderful and the hotel facilities themselves are beautiful. Would definitely stay here again if I am back in Harbin.
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