Atour X Hotel Ding＇an Road Yintai West Lake Hangzhou

環境：非常好！房間寬敞乾淨，温度也很好～北方人表示完全不冷！ 服務：前台服務很暖心，沒到店前就到店確認👍離店時還主動問要不要帶水！

非常滿意，服務非常周到，帶着娃入住，送了水果，玩具，還有小拖鞋，乾淨衞生，一直住亞朵，入住感受很好。

靠近西湖交通便利，工作人員很熱情進門就給我倒上蜂蜜水，房間整潔無異味貼心提供了酒精棉片方便實用，晚上還提供粥小菜等夜宵，方便出差晚回的我😂早餐豐富

酒店位置優越，步行幾分鐘就到地鐵站，二十多分鐘就是清河坊和西湖。房間寬敞衛生，設計先進貼心。前台服務態度和工作效率良好，主管楊逸更熱心和有耐性解答我的問題，並推介高性價比的美食餐廳。房務員也很有禮貌和笑容。愉快的入住體驗讓我們享受了一個難忘的杭州之旅！

Стильный отель. В пешей доступности: озеро Сиху и улица с едой. В отеле не говорят ни по английски ни по русски. Но персонал очень дружелюбный. Завтрак китайский. Нас поселили в номер, где на балконе были установлены огромные наружные блоки кондиционеров, они закрывали все окно. Если будете проживать несколько дней, лучше уточнить их наличие, мы останавливались на одну ночь и не стали менять номер. В целом цена - качество нас устроили.

The room is very nice, I really like it. The sister in the room is really considerate. Her pants were accidentally scratched when she was traveling. One sister in the room asked for a sewing bag, but she was very enthusiastic and helped me sew the clothes directly. It was really considerate. Although she traveled far away from home, this hotel felt very family like and left a deep impression on me. I don't know the name of this sister, but I still want to say thank you, I am also very grateful to Anding Luyaduo for cultivating such a service staff. You are very good and I hope it will continue to improve!

Metro station Ding An Road - Exit A. Take escalators up to street level, continue walking straight ahead (you'll see highway bridges to your right), about 250m until the 1st set of traffic lights at a big intersection, continue straight and cross the road and the hotel is about 60m to the left (note hotel name is blocked by some trees). From Hangzhou Xiaoshan airport station 2 best options by Metro, CNY¥7 at 2023: 1) Metro Line 1 some 24 stops to Ding An Road station, 1hr 15min 40km. No need to transfer! 2) Metro Line 19 Airport Express to West Lake Cultural Centre station (6 stops, 45 mins for the 30km journey) and change here to Line 1 Ding An Road (4 stops). 1 hr First stay with Atour X. 7 nights. Great service by all. A special mention to Mr Su Bei, he provided excellent service. Room is a good size, a fantastic mattress and memory foam pillows (ended up buying one as a travel pillow) were the best highlights. Self flushing bidet toilet, cute voiced robot delivery, free bottled water, laundry room, free late night food were other highlights. There's a air purifier in the room to help with cigarette smells - non-smoking hotels aren't non-smoking at all!!! The Chinese government should do something about this. The air conditioning in the room is strong. Going to West Lake take metro to Longxiangqiao 1 stop. There are some restaurants nearby hotel, small supermarket, 15 min walk to Hefang Street where you can do all sorts of food tasting before you buy...

We experience excellent services from the staff. The hotel room was spacious with modern touch. The bed and the pillow were comfortable. We would love to come back next time we visited Hangzhou.

Excellent. Easy check in. Friendly helpful service. Clean and fresh rooms and hallways. Generous breakfast in a nice dining area. Location right near the 1 Train, only 1 stop to West Lake. Highly recommend.