you have to stay here! The hotel is beautiful, clean and feels lush to be around. With two out door pools, plenty of greenery to relax in, an indoor saltwater pool, gift shop, snack bar, American styled bar, canteen, amazing spa, beach bar you can’t say there isn’t enough to keep you happy in your stay. The staff are some of the kindest people I’ve come across in any form of hospitality. Especially the entertainment staff! Some people I can mention are Ahmed, Mr Bean (yes that’s his name for work, how amazing!), Joseph/Josef (I am unsure how he spells his name) and finally the bar tender in the “American Bar”, unfortunately I did not get his name but he was incredibly kind and offered extra services for us out of the kindness of his own heart. Not to mention the entertainment staff do their best to interact with you and make you feel included without prying too much. The other staff in this hotel are very hard working, from receptionist, spa, cleaners, care takers, life guards, cooks and waiters… they all go above and beyond to help your time and stay at the royal kenz be the best possible! On the odd occasion there was a small amount of misunderstanding with language but they are patient and kind to take their time with everyone. Our TUI Rep Sara was so helpful and even recommended outside places to explore with tips/tricks to make it smoother. To anyone who reads this in the hotel, thank you for making mine and my partners stay a memorable one! We hope to visit one day again x Bernie
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