Comfort Inn & Suites Mt Laurel-Philadelphia

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Horrible. You could hear every single noise from all rooms and outside. We complained and still had terrible issues with noises and the beds were uncomfortable. The bathroom door didn’t shut. Everything was so disappointing and a waste of money.

The hotel was located in a good area. The cons were there was smoking in the hotel, the bed sheets had holes and stains in it. Cleaning was only done on Thursdays which I did not mind but they could have left extra trash bags for us. The toilet paper was the thinnest thing ever. I was scared my hand was going to go through it. It was not the worst hotel I’ve been at but I could not wait to leave. Would not book at another Comfort Inn again.

Luggage rack…not one. No toilet paper, no clean towels. Housekeeping service only on Thursdays

This is by far the worst hotel I’ve stayed in as far as the state of the room and cleanliness. It reminded me of a landlord special rather than the photos online. I’ve never stayed at a Comfort Inn, so I didn’t know better, but I won’t be returning. For one, the original mini fridge was out of the cabinet insert and a larger replacement sat against a far wall awkwardly, leaving exposed wood and glue where the original was supposed to be. The outlet covered were also half smeared with paint, as if the room was painted without even taking the covers off. Again, landlord special. That doesn’t include the gross shower curtain, cracked bathroom tile, and incredibly-slow-to-drain sink. The room was also poorly cleaned, with all end tables and the vanity having crumbs on them at arrival. The bed’s front panel was also covered in dust, and the air filters in the AC unit were incredibly dirty. I stayed two nights and experienced terrible sinus headaches both nights when I returned to the room. I couldn’t figure out what was causing it until I checked the AC. If you’re allergic to dust (as I am) this will leave you downright miserable. The lobby, while visually clean, had a lingering stench of **** seeping in from outside and this strange musty smell that seemed to permeate the building. It was too warm and basically stuffy as well which didn’t help matters. Overall, this place is nothing like the photos representing it. Go elsewhere. The front desk clerk was a delight, however.

I don’t even like giving bad reviews but this hotel definite need one. It is by far the worst hotel I have booked in my life… unfamiliar with the area I ended up in a hotel full of crack heads, addict.. and the dirtiest room u can imagine (semi nal fluid in the couch..) Such facilities can not be called a hotel

I was chastised by the person manning the breakfast area for dumping cranberry juice into a tray that normally is set up for excessive liquids. There was no orange juice when she finally came out with the orange juice. I dumped the cranberry and was yelled at she did not speak English. Unfortunately she did not know I spoke German And told her Vicy look it up

The staff were nice. Rooms dated. Waffle machine won me over. Coffee isn’t the best.

As a business that takes a lot of business trips we normally prefer the Comfort Inn as our first choice, however this one was nothing as we expected. This place seems to not care about the property and I am sure that it is due to the location. I feel that this property should have customers here sign a waiver when they stay stating that if they get kicked out for loud noise after after hours that there is no refunds. These customers were terrible and nothing was done about it. It was apparent that the property did not care about the image and how the property was not cared for.