BBilmoreThe service is okay. Our room appears clean. However, the gym is really small and does not have much equipment if you compare it with other hotels. The food is just your typical breakfast, but at the lower scale.No yogurt, just 2 kinds of fruits, and not a lot of choices. The worse thing though was that when we checked out, we realized that several car windows were smashed. Our car was spared though. Safety can be an issue here too.
KKing KwongThe hotel and room is clean but a little bit dated. Free coffee is offered in the lobby in the morning, and there is also a keurig coffee machine and free capsules in the room. The room is old but comfortable to live in. Just that it is near the airport, a perk itself, but also comes with shortcomings that it may be quite noisy when planes take off.
ผผู้เข้าพักAll I can say about this hotel is that the rooms are nice, but the AC was not working, The whole night I was sweating, and when I went down to see if someone could come, nobody came. There is no microwave in the room, so you have to go all the way to the lobby to heat up your food and then come back to your room. The last thing I did not like about it is that after you took a shower, the water does not flush fast. It takes a very long time for the water to flush and then it leaves a dirty stain at the bottom.
ผผู้เข้าพักWe had positive experience in my past stays at LaQuinta. However, the recent stay at Hilliard, OH was quite different. Key issues were moldy shower curtain and housekeeping. Specifically:
1 Failure to reinstall replacement shower curtain until the night shift manager, “Mohamed” personally came to our room to install it around 11 PM.
2 We put “Do not Disturb” sign on the outside door handle. It was intended to having housekeeper coming back at later time after we left the room at 11AM with the sign removed. However, no housekeeping was done. The explanation we got was “Whenever housekeeper saw the “Do not Disturb” sign, they just assumed no housekeeping was needed. Most of the hotels I stayed in, the housekeeping would be automatically done later after the sign was removed, or at least a curtesy call /message will be left on room phone. Two of the four nights we stayed, housekeeping work only included bed made. No vacuum, garbage can not emptied, used cups not replaced, sink and counter not cleaned.
Suggestion: Replace current sign which has “Do Not Disturb” on both sides to “Do not Disturb” on one side and “Please Clean Room” on the other side. This would make it clear to housekeepers to perform their normal services.
We checked in on Thursday evening. On Friday morning, we found that the left side of the heavy window curtain was stuck. We reported it to the front desk and were promised that it would be taken care of. Nothing was ever done. We were only able to have partial daylight and only saw half of the outside scene during our entire stay.
ผผู้เข้าพักI really don't have anything negative to say, location is super close to where I needed to be, it was very clean not new or fancy but clean and very functional. everything in my room worked, all in all I was very happy with my stay.
MMisty DewaltWe booked the one night and check in was easy and fast. Went thru the hall doors to access our room and the hall was so smokey and smells of **** strong. Our rooms were clean. Vending machine ******. Morning breakfast don't exist. No pool. Over all for just a place to sleep it did its job.