Treated Like Dirt!!! I booked the wrong date, I booked April instead of March by accident, they refused to do anything. They accepted I had made a mistake but their policy was no refunds under any circumstances. They then LIED to me and blamed *******, So I spoke to *******. ******* said it was the hotel policy not theirs. ******* then rang the hotel and they refused to give me a refund, even with over 4 weeks notice. The hotel said if you can't make it send a friend. Absolutely Disgraceful treatment..!!1 I won't stay here if I were you, they will treat you like dirt, take your money and lie to you. We still can't believe they tried to blame *******, ******* were very helpful and did everything they could to help us.
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