This hotel is just as beautiful as the photos suggest. Modern and comfortable decor with massive beds and plenty of space to relax. We stayed in a signature swim up room, which were the best and most private rooms. They are not overlooked at all, as the garden swim up rooms are from the other garden rooms and some other hotel balconies. We arranged an upgrade direct with the hotel and were thrilled that we did. Totally worth the extra money. The staff are wonderful. Genuinely friendly and attentive. We arrived on the very first day of the season and built some lovely relationships with bar, restaurant, reception, entertainment and housekeeping staff. Nothing was ever too much trouble. We celebrated our wedding anniversary and were treated to a beautiful and romantic table setting in the a la carte restaurant which was a lovely touch. The food was excellent. Varied, tasty and fresh - often cooked to order in the buffet restaurant. Don't be shy to ask. Breakfast service was wonderful. Servers remembered our juice and coffee orders and had then brought every morning without asking. Drinks service in the restaurant at night could sometimes be a little slow but nothing to complain about. Highly recommend lunch in the a la carte restaurant. You can go every day without having to book or pay extra. Lovely beachfront setting and great food. Good entertainment with live music every night before a dj set. Happy to take requests and always keen to chat. The spa was lovely, with experienced masseurs, trained in aromatherapy to medical massage. They sorted my husband's back out, after years of problems. If you book in bulk you should get a good deal. Everywhere you turn there are gorgeous resident cats and kittens to entertain you. We loved the cuddles and giggles they brought, but if you have allergies, be warned, they are not shy... The only slight disappointment for us was that the beach and pontoon were only open on our last day (10 days after opening). There was plant machinery in clearing rocks and preparing the surface for the season during our stay. Since the attention to detail at the hotel is so good, I can only imagine there were scheduling problems which had prevented this being done prior to opening. It in no way spoiled our stay but it would have been a bonus to be able to take advantage of this earlier, and it was very noisy during the work as we sat having lunch. The reception staff were so kind as to arrange a late check out for us on our last day because our flight was not until late in the evening. Touches like this are typical of this hotel, where everyone, from management to waiting staff go over and above to make you feel special. All in all, a fabulous, luxurious experience and we can't wait to return.
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