Hampton Inn Lexington/Georgetown

There's work going on in the property. The flooring on the main level is torn up and much of the carpeting needs to be replaced as it is in poor shape.

Not the property’s fault for the less than stellar ratings. Property was under construction and this wasn’t disclosed when reservation was made.

Every floor and most rooms were under renovation. Construction noise long hours and odors pervasive.

Standard Hampton experience, always great. Check-in was easy and staff were courteous and helpful. Price was lower than expected, but this is because the property is currently under renovation. That didn't bother us but be aware that this location is out dated and under construction while still being open. Pool and pool area were large and clean and we enjoyed a quick swim. Breakfast met our expectations and the free bottles of water at the check in counter were appreciated.

My only complaint is that the hotel is in the middle of a renovation and we were not aware when we booked it, Half the parking lot was filled with workshops for the contractors and furniture and plumbing fixtures that had been removed. Foyer and breakfast room were under construction.

When we entered the room, I immediately felt like we had just rented at a 1 ⭐️ motel, highly over paying. This room was no different than an Economy Inn. Second floor smelled like raw sewage. Shortly after, I notice a large soiled spot on a bench in our room. I immediately went down to notify the clerk. The young man said he was notifihouse keeping right away. My son went into the swimming area, we were there about 20 minutes. After, we returned to our room. -There was still a bench, I assumed they had switched them out. Nope! I went into the bathroom, my son changing had just put dry underwear on, sat down on the bench to put pajamas on, SITTING IN THE SOILED SPOT. I called the front desk explaining my son is freaked out. He thinks he has sit in someone else’s bodily fluids! I ask if there was something he could do? Clerk said he reached out to housekeeping but there wasn’t anything. I told him I would remove it myself, where did he want it? The clerk agreed to come meet me in the hall to get foul, soiled bench. At this point, my son was in panic. He wanted out of this room and away from this hotel. He wanted to was his body, to remove someone else’s “stuff” from his body. WE LEFT! I returned after I got my son adjusted elsewhere. A different clerk was working. She explained to me, “the previous owner let this place go to sh!t, but they are working to remodel everything as quick as possible!” The first clerk disclosed he had complaints of the 3rd floor smelling too.

Mold in air conditioning unit. Mold in the bathroom. Wall paper peeling off. Dirty hallway. Indifferent staff

Very clean quite comfortable. I’ve had similar experiences every time that I book a stay in no matter what city or state. Breakfast is a treat to enjoy.

The staff were nice. However, the breakfast bar had ants all over things that I watched an employee look over and do nothing about. The shower leaked profusely. The shower head was clogged and wouldn’t spray well. The vent fan for the bathroom didn’t work which meant all the moisture from taking a shower just spills out into the room.