Tru by Hilton Raleigh Garner

We had a great stay at the hotel, a few hiccups with the check in process but this didn’t detract from the overall stay.

We had an excellent one night stay. The front desk staff/guest service staff were excellent and very welcoming/knowledgeable!

Overall the hotel was clean and very modern. Breakfast was good they had diff varieties of what you could eat. I had a problem at check in it was their mistake had to wait a extra 45 mins. Eventually I got my room. I would come bk again and tell my friends.

The weekend was perfect. Very convenient to everything. Shopping, dining and very quiet at night.

A relatively newer hotel with kind and informative staff working around the clock.

Property was nice and clean. Staff was friendly. Great options for 24 hr munchies. Loved the complimentary water and Scooby Snacks. Breakfast had a lot of delicious options.

It was a trip for a surgery. So just a one night stay. Travel with my sister and my mom. Upon entering the room we noticed the mini fridge was leaking. The leak was so bad that blankets had to be placed on the floor to absorb the water all night. The Hotel was full and we couldn’t be move to another room. The Hotel offered no deduction or refund for this watery hazard, only asked what time we were checking out in the morning so it could be repaired as the leak was still leaking through the blankets. Some compensation should have been offered for this inconvenience.

Nice hotel in a good location. There was a train that passed frequently that was very close and noisy. The room was nice but lacked a microwave.

The property is nice and clean. Walls are paper thin. I had an issue with ******* payment not reflecting and was charged twice. They handled immediately and refunded my account. Great customer service.