Wanda Jin Suites Changbaishan

My family had a wonderful experience staying at Jin Suites. The location is great because our room is just across the Wanda Ski Center. McDonald’s, KFC and Pizza Hut are right below our room. Hotel service was great, especially front desk Vito Fan who met our requests in a heartbeat. The living room with two adjoining bedrooms provided more space, especially to store our ski gear. Minimart at the lobby area was convenient too! Will book this hotel again when we visit Changbaishan in the future.

性價比極低的一家酒店。空調加熱不行，修過一次還是很冷，洗臉枱漏水，熱水要開十分鐘以上才稍微熱點。樓下有家小李步車生意很好，導致酒店走廊全是烤肉味，房間也有味道。外面商鋪節假日在裝修，非常勵志，不僅拿了三倍工資還能影響樓上客人休息。應該是長期沒人住沒有發現問題，所以有人入住了才顯現出來。另外去吃早餐要走十分鐘左右，整個早餐的唯一蛋白質就是雞蛋，豐富程度甚至不如300多的連鎖酒店

這個差評，是給前台一個穿着和別人不一樣服裝的男性經理，因為最後一天是晚上10點的飛機，又考慮到帶孩子，所以想再付款半天的房費，住到下午六點退房，提前一天去辦，誰知這個男性經理態度傲慢生硬一口回絕。理由為滿房！不多加一點解釋！然而當時乃至第二天我都能分分鐘在攜程上再訂到一間同款房型。我不理解！在退房的時候前台怎麼還好意思向我索要好評？在得知我不滿的時候，前台經理打電話想做出解釋，但此時我已不需要理解這些了！我想説，也許你的理由合理，如果你是在前天好好説出你的解釋的話，我願意聽，也願意理解。馬後炮無濟於事！差評必須給！給的是你的態度，你的服務，你的傲慢無禮！其他方面也有很多不好的地方，不再一一贅述。

房間很差，不如快捷酒店，電源插座壞掉，燒水壺衹能放在地上，衞生間沒有換氣扇，房間有一股黴味，讓孩子出現了過敏性咳嗽！

這個酒店1056，**上喜來登890，柏悦1300。看到這條評價的人，去**平台自己對比吧，入住酒店需要分別給平台和酒店交兩份房錢，退房後才退其中一份。 酒店的基礎設施差，裝修老，衞生間連排風都沒有，酒店沒有早餐，需要坐車去旁邊的獨家酒店吃，酒店早餐種類不多，和同價格酒店沒法兒比。 服務不到位，沒有禮賓接待，在前台辦理入住不到10分鐘，看到3夥顧客和酒店吵起來了。 酒店送的遊玩項目都很一般，去了兩天，山地車項目都以下雨為由沒開，

8號晚上11點左右到達酒店辦理入住，發現房間的電跳閘了，這不應該是酒店入住前檢查一下的嗎？等電工修完電想洗個澡，發現淋浴房的門是壞的，根本就關不了，洗個澡外面就會溢出很多水，很容易滑倒，第二天告知前台，一直到我辦理退房也沒有人來修這扇門，入住的第三天孩子去錦華度假酒店游泳（早餐和泳池都需要坐車去，其實並不在錦華套房酒店內），泳池角落有塊鐵皮，孩子剛下水就被劃破了塊肉，泳池工作人員還一臉不屑的説我哪知道你們哪裡劃破的？之前人家游泳都沒受傷，態度十分惡劣。

English speaking receptionist, very helpful and even shared his wechat. Hotel is great,Changbaishan is good for a weekend getaway, slopes are very short, not worth of longer than 2 days. Great hotel, great amenities including water park for kids!

Resort was crowded & Hotel is kind of old, bed not that comfortable but the housekeeping team did a good job. Room was clean & 保洁阿姨very generous with the bottle water. Thank you so much. Front desk reception Vito 小弟very helpful & friendly. Patiently helped me to call up & arrange for me to go to the restaurant I want to go. I couldn’t call my 出租车师傅from room & Vito immediately call him for me & even helped me to add 微信. Breakfast was average. But the western food restaurant at hotel level 1 was not bad. The minus point was, very difficult in fact not possible to use hotel wifi if you do not have 微信. My children were very upset over this because this is the first time they cannot direct connect wifi in a 4-5 star hotel. Restaurants inside the resort nothing great & not cheap. Preferred to take taxi to go outside to eat. Tip:- try calling restaurants that were less than 2km away. Most of the time they can send their driver to pick you up to their restaurant & send you back after that.