Best Western Plus Chateau Fort St. John

Nice hotel. Attached to Dennys.

It was good, the beds are comfortable and the room is clean. But there's no complimentary water.

Pillow cases were like sleeping on paper bags. Complained and nothing was done. I stay in a lot of hotels and this was by far the worst pillows I have ever experienced

As someone staying in Fort St.John for work, I would not recommend staying here. First of all, personally, I do not care for pool or gym as I am already exhausted after work. I only need a very good internet connection to be able to video call my family. However this hotel does not provide a decent connectivity. Annoyingly, it would pop up terms of service every once in a while and have to press on 'continue' to go on with internet. I accidentally had to use all my data in 1 night because I forgot to click on 'continue'. I've been to other Best Western, and their internet is so convenient and fast, so I thought its the same for all Best Western, and unfortunately, that is not the case. However, I did like that there was housekeeping everyday and they managed to keep my room clean my whole stay.

The staff was super nice. There was a problem with the booking. But they fixed it, even though it was not their fault.

Great place to stay. Was clean , had a restaurant (Denny’s ) attached offered a discount for hotel guests. Would stay again

We had a great time at this Best Western / the room was clean, staff were friendly, the location was ideal for us as my son lives a quick 10 minute walk away. The included breakfast was excellent- you got scrambled eggs, sausages, pan fried potatoes, French Toast or pancakes as your main dishes - there is also cereal, yogurt, quick oats, three types of toast and an assortment of spreads available. Traffic noise was evident of your room faces the entrance, but we no problems with mouse within the hotel. All that is missing for me was a pool but there is a hot tub!

They had unfit firesafety alarms and then the agreed to pay the damage deposit and charged more then five times I want my funds returned and want to make a complaint about the way we were treated my mother is a elder with a cracked knee cap and the had herterrified and the the manager is no specialist when it comes to incident he went on his own judgement and speaking down to me I'll one he was better then us because we are indigenous . I would never write a complaint unless my life was put in danger,on top of that the manager said we could book our stay longer due to smoke damaga and I book on ******* and they had room plenty

Nice and clean. Not the hotels problem but the road outside was a major artery to the highway and some people used it as a drag *****