Super 8 by Wyndham Van Buren/Ft. Smith Area

The hallway smelled like a dirty litter box and I was charged for a suite but placed in a 2 queen room

The room said non smoking but smelled so bad it gave me a migraine. They had tried to cover up the smell and it made it terrible. There were no towels in the room

Just an over nighter on my way home. Ez booking on the app with quick response from the hotel. Night manager is awesome she helped me get settled with quick tour of the facilities. Got up in morning had a couple waffles and hit the road. Would stay there anytime I’m passing through.

The parking and convenient to my room. the staff was very helpful for helping me find locations that I needed to go to. they were very pleasant. I would stay there again,

Bed was great ,this was a 15 day trip and the last hotel on the trip the beds was the best so far

Motel was OK didn't like sink counter top to small, trouble with key card

Stacey did a great job for us, changing our room to a non smoking when there was a mix-up. The smoking room was bad. But she worked and quickly made a correction. The bathroom upgrades were nice, but the pillows and linens were not great. It was a good location. It had EV charging stations and that was a nice feature.

The staff was super friendly and helpful. The room smelled musty. The TV didn't work even after the cord was replaced. There was a roach in the bathroom.

Not ADA friendly/accessible. Run. Run far away from this place as fast as you can if you have the option. Drive the extra 30 miles to the next place. The parking lot was torn up from construction, the few spaces available were full. There was no handicap parking, however we were allowed to park in the EV parking spot because it was right by the door. We reserved through *******, there was no mention of there not being an elevator. My family member is handicapped and cannot walk upstairs. We received a second floor room. I asked the woman at the front if we could switch it for a bottom floor, since there was no elevator. This is where the issue began. She was extremely put out by this, lots of sighing and grumbling. Then she charged us an ‘upgrade’ fee for the room because ‘it’s on the bottom floor’. The whole front smelled like low grade skunk ****. The experience from start to finish was horrible. I contacted *******, since we used them to book the room, and they were no help either. Complete mess. The ADA allows for reasonable accommodations. We didn’t ask for anything unreasonable, just accessibility to the room.