Booked an ocean front room. Paid for it through 3 party. Arrived and they only gave us a partial ocean view looking at a construction site. We paid for a full ocean front view. The front desk lady was incredibly rude and non helpful. No manager on site to help. I have sent emails, spoke with Marriott have a case number and I still have not heard a single word on why and how this happened. And the best part, they never fixed the problem or gave us a refund for not getting the room we stayed in. Horrible experience. Also note, that construction is very loud right now. So if you are looking for loud construction in the early morning hours of your vacation for sure book this property. Picture: what we thought we booked, what the reality was. Beware!!!
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