Courtny
19 กุมภาพันธ์ 2024
I Don't normally write reviews, But I want people to be aware that but this property is mediocre and has very rude staff with no repercussion's for their lack of hospitality. From the moment we checked in on a Friday, we were not greeted with a welcoming smile. It was almost as if the front desk girl hated her job. We were in town for a "Midnight Madness" softball tournament at the sports hub, where my girls played softball until 4 in the morning. One employee of the hotel in particular seemed to constantly be watching my girls, looking for something to reprimand them for. We had been up late playing softball, their incredibly basic breakdfast ends at 9:30. I got the girls up to go grab something and as they got there at 9:32, the same rude woman was putting everything away and did not even offer to give them a bagel. She simply told them "Breakfast is over." Almost happy to once again be rude to them. There were still two gentleman sitting in the common area eating, however, this woman did not seem to care about being hospitable or nice to anyone. I confronted her on this and she immediately ran to her manager, who lacks any management skills whatsoever. That was made very obvious by the way he chose to confront me on the situation. Instead of asking me what the problem was, he immediately started rudely going off on me. This hotel is nothing special and the employee's are all very rude and seem to be unhappy about their job. My advice is to Book Elsewhere!
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