Annabelle D
15 มกราคม 2024
What a terrible disappointment! We stayed in one of the new rooms with a patio and sea view. No television suited us just fine as we wanted peace and tranquility…. Not a reality in a room that was accosted by the loud and raucous exchanges between the staff, also the strong smell of the extractor fans and oils from the kitchen. Furthermore the door lock didn’t work so we had to push the double doors open, the curtain was shredded along the edge, the couch was grubby, the headboard was for a double bed, and the bed in the room is a king size bed. The patio had cigarette stumps lying in the corners and wasn’t swept for the duration of our stay, the wire for the external light was exposed at the entrance door, water pressure was intermittent. Breakfast was at best totally mediocre, with only filter coffee offered, no decaf option, and we had to pay for decent coffee at an additional cost. There was no assistance with baggage to or from our vehicle. Overall a totally disappointing experience for long time supporters and lovers of the resort. We will definitely not recommend it to friends, nor will we be back. Such a waste of a prime position on our incredible Noordhoek beach.
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