Hampton Inn Fayetteville

It was very comfortable and pleasant!

The exterior and the lobby areas looked great. However, the room was in need of a professional cleaning. It appeared as if the staff had only done the bare minimum in the upkeep. The only reason I booked the room is because I was told there was an inside pool, but there is not.

We were very pleased with the staff, both pleasant and helpful in every way. We will be staying there again.

I've stayed here several times while visiting family in the area - it's the best of very limited hotel options in Fayetteville, TN. But this hotel is really showing its age, and badly in need of renovation and updating. It's also not very clean - either poor management or inadequate staffing. Bed and its linens work out. A/C in my room excessively loud. But the staff, such as it is, is very friendly. Breakfast just okay. It is in a convenient location and it's quiet. But I probably won't stay here again until its renovated and better staffed.

Everything was clean and the location was great. Also, the breakfast was good and the staff was very friendly.

The handicapped room that was booked on ******* was not what was available when we arrived. However, the room we were given was very nice and spacious. Only downside during our stay was that our key card had to be reprogrammed 3 times during our stay which was frustrating. Breakfast was very nice and staff was very friendly and helpful.

Overall it was ok. They definitely need new beds. We had a stink bug issue in our room. The girl at the front desk did switch us to a different room and she was nice enough to check out the new room to make sure there were none in there. At check out (new lady) I mentioned the issue & what we went though. She spoke with someone in the back room and they offered to refund 1/2 our room cost. I thought that was nice considering I didn't ask for it. (I mentioned it because I wanted to make sure she knew what happened in case she saw 2 rooms in our name. Did not want to get charged for 2 rooms.) She said it would take a few days. Well here it is a week later and still no refund. Bad business to offer your customer something and then not follow through.

Bathrooms, esp showers, are a little less clean every visit.

The facility was very nice. Our room was clean and the bed was excellent! Breakfast was delicious and staff very friendly. We would definitely stay there again.