I have been a Hilton Diamond Member for a long time and I cannot remember being treated this well in recent memory. When I arrived at 12am due to a bad delay in my flight, the night auditor greeted me, gave me my room keys and offered me a couple drinks to take up to the room. He even identified an issue with my reservation where my account didn’t get linked to it. It was corrected, however, I had a room where they had snacks in room. It was replenished regularly and I was very appreciative. They did do housekeeping one night - I did not ask them to (in COVID times that may be a negative to some) but it was a nice touch on an already wonderful stay. Believe me when I say don’t go anywhere else - these people take care of you.
Great pool area for kids! Spent 5 hours at the pool with 7 yr old. Friendly staff and room was clean. Would definitely stay here again. Free breakfast was standard. WiFi worked great our entire stay. Restaurants and shopping was very close by.
I really liked this Residence Inn. It is a newer property and is in great shape. I had a very comfortable and enjoyable stay here. The room was spacious with nice decor. The location was ideal as it was spitting distance from restaurants as well as the local mall. Front desk staff was friendly. Breakfast was what you'll find at any other hotel that offers complimentary breakfast
We had reservations bur on arrival, we asked about an upgrade. We were given a king master suite. We told the desk person we wanted to make sure this was not a handicapped room. We were assured that it wasn't. For a daily cost of $175 per night, we expected to see a two room suite with a jacuzzi tub. NOPE! This room had the appearance of a made over handicapped room. No jacuzzi - one room - and it was a wide open space - obviously designed for a wheelchair bound person to move about easily. Parking was okay but the clerk only gave us a parking pass for one night.
RRitaP626I stayed at this hotel 6 years ago, but will have to say I was disappointed in my stay this time. The positives: the location was great for the agenda we had in town, the young lady at check in was friendly and efficient, bed was very comfortable, very quiet even though hotel was pretty full, we could have our dog with us. The negatives: our room had a weird smell that was very strong when entering our room, we opened our window to try to get fresher air, the carpet did not seem to have been vacuumed well as I kept stepping on little pieces of gravel, no luggage rack, there are no towel racks in bathroom even for the handtowels, utensil drawer was missing a fork. Overall, just did not seem to be kept up to the level that I had expected.
PPryscilla LI owe a HUGE THANK YOU TO ALL THE STAFF in Fargos Comfort Suites!!! I seriously couldn't have asked for better hotel than this one. They have been SUPER SUPER HELPFUL and so amazing to myself and my toddler! They've gone above and beyond helping us and working with us on a day to day basis. Total Patience and hands down to this place! AMY the gm has been nothing but fabulous and caring. Thank you Amy and front desk staff housekeeping and everyone of the wonderful staff for making us feel so welcome and very safe comfortable and your patience and understanding. You really don't know how grateful I am of yall!! Ty PLS and kieara
Pros: Inexpensive; Friendly staff Cons: Pretty much everything else This hotel is desperately in need of a total overhaul, or a shut-down. Nearly everywhere in the rooms and hallways is filthy, dilapitated, and gross. Just a few examples: - Filthy and torn carpeting in rooms and hallways - Constant smell of old smoke - Bathroom and shower stall were in poor repair, and had rust and mildew all over - Mattresses were clearly very old, in that they were saggy and stained. Fortunately, we didn't find any bedbugs. - Sofa in our room was so gross that we used bedsheets to cover it for sitting Really the only positives are friendly staff, an OK free breakfast, and a very low price. However, there are substantially better choices at this price point or for a small amount more. I'm somewhat surprised that Choice Hotels, the parent company, hasn't shut this place down yet.
KKaitlin MStaff is friendly and if you are in need of anything they get it to you right away. Rooms are comfortable and roomy. Love how they accept pets and there is no pet fee. The location is great close by the mall and restaurants.