Great pool area for kids! Spent 5 hours at the pool with 7 yr old. Friendly staff and room was clean. Would definitely stay here again. Free breakfast was standard. WiFi worked great our entire stay. Restaurants and shopping was very close by.
Stayed over the weekend when visiting Fargo for a wedding. We have silver medallion status and when we checked in, we were greeted with a keycard thanking us for our loyalty to IHG and mention of free internet. The room had a king bed and was on the first floor. It was a typical hotel room and was very clean and had done newer updates. When meeting with other family there for the wedding, we realized we had not received the pool wrist bands but we were not planning on using the area so it was not a concern. We did call in the morning and ask for a later checkout as our flight wasn’t until late afternoon (5pm), and with silver status we know that up to 2pm checkout is an option (when available). They hesitated at delaying our check out but then agreed to 12:30PM. The stay was comfortable and the hotel was clean. There are plenty of amenities available - gift shop, nice pool area, coffee shop, restaurant. And the hotel is very conveniently located to the mall and other shopping and restaurants. Cost was very reasonable but we also got a discount as part of the wedding block. Nice stay.
I have been a Hilton Diamond Member for a long time and I cannot remember being treated this well in recent memory. When I arrived at 12am due to a bad delay in my flight, the night auditor greeted me, gave me my room keys and offered me a couple drinks to take up to the room. He even identified an issue with my reservation where my account didn’t get linked to it. It was corrected, however, I had a room where they had snacks in room. It was replenished regularly and I was very appreciative. They did do housekeeping one night - I did not ask them to (in COVID times that may be a negative to some) but it was a nice touch on an already wonderful stay. Believe me when I say don’t go anywhere else - these people take care of you.
I really liked this Residence Inn. It is a newer property and is in great shape. I had a very comfortable and enjoyable stay here. The room was spacious with nice decor. The location was ideal as it was spitting distance from restaurants as well as the local mall. Front desk staff was friendly. Breakfast was what you'll find at any other hotel that offers complimentary breakfast
RRitaP626I stayed at this hotel 6 years ago, but will have to say I was disappointed in my stay this time. The positives: the location was great for the agenda we had in town, the young lady at check in was friendly and efficient, bed was very comfortable, very quiet even though hotel was pretty full, we could have our dog with us. The negatives: our room had a weird smell that was very strong when entering our room, we opened our window to try to get fresher air, the carpet did not seem to have been vacuumed well as I kept stepping on little pieces of gravel, no luggage rack, there are no towel racks in bathroom even for the handtowels, utensil drawer was missing a fork. Overall, just did not seem to be kept up to the level that I had expected.
KKaitlin MStaff is friendly and if you are in need of anything they get it to you right away. Rooms are comfortable and roomy. Love how they accept pets and there is no pet fee. The location is great close by the mall and restaurants.