Quality Suites Near West Acres

I had guests over to my room and they lit cigarettes in the room. I let them know that they had to stop smoking in there and the guy who worked the desk knocked on the door and very rudely kicked me out. I told him that there would be no more smoking in the room vut he kept calling my friends and i bad people. I did break a rule amd i told him i would be happy to pay a fine but he still made me and my friends leave. I was told i would be refunded my money minus a 100 dollar fine but have yet to recieve one. I will not be staying again more than likely at any of the choice hotel propertiea. I was very calm and polite during the entire incident but o asked around and that guy has a reputation for being rude to customers. All if this is kind of moot though i did break a rule and the consequences were qhat they were but he could have handled it better. I was not hostile or confrontational as im sure video surveilance would show if reviewed. I was appologetic and willing to try and figure something out so i could stay. Im not making excuses and aside from the difference of what i paid minus the 100 dollars im not asking for anything. The man vehind the desk needs a serious attitude adjustment though and i suspect the barren parking lot was probably related to that attitude.

The staff were delightful, breakfast was limited. The room quality was a bit rough (peeling wallpaper, sleeper sofas mattress damage). It's a decent place if you're on a tight budget

Breakfast area should have staff coming in to regularly wipe tables. I understand this is and older property but you can still keep it clean. Beds were comfortable.

This place has no elevator. It was not mentioned on the website. I have limited climbing abilities and was a struggle to stay there.

Parking was close to room, well lite, safe and superb breakfast. The staff was excellent. We stayed at a Motel 6 in Fargo, and it was terrible in all ways. They have lost our business, We recommend Quality Suites to everyone.

It was a nice place. I liked the big rooms with a couch, as I broke my arm, I can only sit up and sleep. So that was very helpful. The place was a little older than I thought, but overall had a good stay..

Staff ar check in was excellent. Very helpful and friendly, breakfastwas good but what i would call on the lighter side.

The room was disgusting and dirty. Bed was sagging curtains had stains on them. The tub had something in the drain looked like pills. Tub surround was dirty We didn’t have cleaning service Hot tub was Luke warm with kids in it

The place was dirty, the bed had no bedding, very old mattress. Door had no lock. Walked right out did not even spend the night.